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IT Systems Administrator
1 week ago
We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of a IT Systems Administrator to provide daily technical support for our operations in Asia Pacific region.
Office-based in Bangalore, India
You will:
- Troubleshoot desktop computer systems (primarily MS Windows 10/11) and peripheral equipment problems.
- Investigate hardware/software problems of the desktop computer systems and peripherals, identify their source, determine possible solutions, test and implement solutions.
- Perform IT support operations, including but not limited to receiving and tracking users' requests, assigning priority and responsible persons, resolving requests and users' notification.
- Install, configure, maintain and upgrade of desktop computer systems (primarily MS Windows 10/11) and peripherals (e.g. network cards, printers, modems, mice, add-in boards, copiers, etc.)
- Assist in performing data backups, data restores, disaster recovery, and storage management
- Assist with collecting information (including systems operation metrics) to analyze and evaluate existing or proposed computer systems.
- Perform desktop computer systems inventories (hardware and software)
- Assist IT Support Manager with local asset management (hardware, software, licensing, systems decommissioning, etc.) and IT related contract management.
- Assist with technical research on systems upgrades to determine feasibility, cost, time required, and compatibility with current systems.
- Evaluate and recommend purchases within the area of primary responsibility, prepares purchase orders, organizes purchasing process, provides inputs to IT budgets, plans and/or financial forecasts.
- Document systems problems and resolutions for future reference.
- Support on-the-job training of new IT Infrastructure Services staff.
- Minimum 1.5 years of related experience in systems and network administration
- Good knowledge of basic systems administration tools and processes
- Experience in installation and maintenance of network cabling
- Experience with complex TCP/IP networks with multiple routing
- Experience with host/network security
- Full working proficiency in English
- Proficiency in current Microsoft products and solutions including MS Windows 10/11 and Office suite
- Operator experience in managing Cisco switches and wireless access points
- Ability to troubleshoot and solve common hardware and software problems quickly and effectively
- Ability to identify tasks that require automation and automate them
Take the next step in your career and join a company that genuinely focuses on its people.
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