IT Systems Administrator

1 week ago


Bengaluru, Karnataka, India PSI CRO Full time
Job Description

We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of a IT Systems Administrator to provide daily technical support for our operations in Asia Pacific region.

Office-based in Bangalore, India

You will:

  • Troubleshoot desktop computer systems (primarily MS Windows 10/11) and peripheral equipment problems.
  • Investigate hardware/software problems of the desktop computer systems and peripherals, identify their source, determine possible solutions, test and implement solutions.
  • Perform IT support operations, including but not limited to receiving and tracking users' requests, assigning priority and responsible persons, resolving requests and users' notification.
  • Install, configure, maintain and upgrade of desktop computer systems (primarily MS Windows 10/11) and peripherals (e.g. network cards, printers, modems, mice, add-in boards, copiers, etc.)
  • Assist in performing data backups, data restores, disaster recovery, and storage management
  • Assist with collecting information (including systems operation metrics) to analyze and evaluate existing or proposed computer systems.
  • Perform desktop computer systems inventories (hardware and software)
  • Assist IT Support Manager with local asset management (hardware, software, licensing, systems decommissioning, etc.) and IT related contract management.
  • Assist with technical research on systems upgrades to determine feasibility, cost, time required, and compatibility with current systems.
  • Evaluate and recommend purchases within the area of primary responsibility, prepares purchase orders, organizes purchasing process, provides inputs to IT budgets, plans and/or financial forecasts.
  • Document systems problems and resolutions for future reference.
  • Support on-the-job training of new IT Infrastructure Services staff.
Qualifications
  • Minimum 1.5 years of related experience in systems and network administration
  • Good knowledge of basic systems administration tools and processes
  • Experience in installation and maintenance of network cabling
  • Experience with complex TCP/IP networks with multiple routing
  • Experience with host/network security
  • Full working proficiency in English
  • Proficiency in current Microsoft products and solutions including MS Windows 10/11 and Office suite
  • Operator experience in managing Cisco switches and wireless access points
  • Ability to troubleshoot and solve common hardware and software problems quickly and effectively
  • Ability to identify tasks that require automation and automate them
Additional Information

Take the next step in your career and join a company that genuinely focuses on its people.



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