SailPoint Consultant

1 week ago


India ANLAGE Full time

Job Description :

  • Daily monitoring of scheduled jobs, lifecycle events and coordinate across different team to resolve issues.
  • Perform user and access administration activities (e.g., manual provisioning/deprovisioning, lock/unlock, password management etc.) using IGA solution (s) like SailPoint, Saviynt, IBM ISIM, CA IDM, Oracle IDM, etc.
  • Support staging of certifications and it's remediation periodically.
  • Monitor incident queue, triage and resolve issues (e.g., troubleshooting access, provisioning issues, user password management, enable, disable, terminate and/or unlock user accounts etc.) within SLA
  • Fulfil cataloguebased service requests (e.g., granting/revoking access, updating user attributes, updating workgroup members etc.)
  • Monitor service mailbox and support end user queries
  • Generate reports for daily/periodic user administration or processes
  • Support IT Risk or audit teams with reports, evidence, and process walkthroughs
  • Support change documentation, change deployment and postchange validations
  • Document and update Standard Operating Procedures (SOP) and operational runbooks
  • Identify opportunities to improve process efficiencies and effectiveness
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