Customer Service Representative

1 week ago


Sholinganallur, Tamil Nadu, India HCLTech Full time

Greetings

Walk-In Drive for Customer Service Representative - HCLTech

Profile - Voice, Customer service.

HCL Tech Hiring for US Voice Process - 25th & 26th April 2024 Walk in directly.

Designation: Customer Service Representative for Fresher's

Any Grad/UG can apply (No Regular Students / No Law Graduate)

Interview Location: - HCL Technologies: - HCL Tech Gate 1, Tower 3 Ground floor Cafe 1,

Elcot Sez, Sholinganallur, Chennai –

Work Location: Chennai, Sholinganallur / Navalur

Two Ways Cabs Available

Walk-in Date - 25th & 26th April 2024

Timing- 10.30am-4pm

Job Description - Customer Service Representative (Healthcare Industry)

Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US customers.

Work Experience & Qualification criteria:

  • Excellent communication skills - both verbal and written - with a professional telephone etiquette
  • Helpful, empathetic, and enthusiastic about customer service
  • Freshers in US Inbound calling preferably in healthcare domain

Job Description

  • Answer all inbound queries as per call flow procedure.
  • Adherence to process to ensure high quality and customer service.
  • Follow escalation procedures for issues uncontrollable at agent level First call resolution.
  • Break schedule adherence.
  • Involvement in motivational activities, implementing feedback given during monitoring sessions.
  • Updating various logs like escalation log, complaint tracker etc.
  • Ensuring data security - proprietary data of customers

Contact Person: Indrakumar M -HR

Mail:

Regards,

Indrakumar M

Senior Executive HR - TAG | HCLTech



  • Sholinganallur, Tamil Nadu, India HCLTech Full time

    GreetingsWalk-In Drive for Customer Service Representative HCLTechProfile Voice, Customer service.HCL Tech Hiring for US Voice Process 25th & 26th April 2024 Walk indirectly.Designation:Customer Service Representative for Fresher'sAny Grad/UG can apply (No Regular Students / No Law Graduate)Interview Location: HCL Technologies: HCL Tech Gate 1, Tower 3...


  • Sholinganallur, Tamil Nadu, India Wroots Global Pvt Ltd Full time

    Tech Mahindra - *Chennai*Process: TelstraPlease find the Job description below:ON Role - Customer Service executiveProcess: Voice/ ChatRotational Graveyard shifts (two way cab will be provided)Qualification: UG/ gra Fre/ Exp5 days working and 2 days Rotational offWork from officeWork Location : Sholinganallur Chennai.Salary for freshers - CTC 2.5 LPASalary...

  • Sales Manager

    1 week ago


    Sholinganallur, Tamil Nadu, India Workafella Full time

    About the Company:Call it a workspace, call it a playground for minds, call it a greenhouse for brands. Workafella is what we call it.At Workafella, we build high-energy workspaces designed to inspire fresh thinking, let doers collaborate, and let businesses rise and shine. Caffeine healing and ergonomic comforts are the tip of the iceberg. Workafella is a...

  • Salesforce QA

    1 week ago


    Sholinganallur, Tamil Nadu, India Cloud Desk Technology Full time

    Requirements: Minimum 3 to 4 years of handson Testing experience in Salesforce projects. Good knowledge on salesforce custom objects, layouts, profiles, Users etc. Experience in below one or two Salesforce Functional modules testing. Salesforce Sales Cloud Testing. Salesforce Service Cloud Testing. Salesforce Experience cloud testing. Salesforce CPQ...


  • sholinganallur, India HCLTech Full time

    HCL hiring for Spanish & Portugal Fresher @ Sholinganallur campusAddress:-ELCOT – SEZ Unit -I Special Economic Zone 602/3, Sholinganallur Medavakkam High Road, SholinganallurChennai - 600 119Chennai District , Tamil NaduHR Dhivakar STimings 11am to 5pm.JD:-The ideal candidate loves talking to people and proactively solving issues. You will be...


  • sholinganallur, India HCLTech Full time

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilitiesSME:-Managing the team performance by meeting the process metrics, team motivation, and R&R measures.To control attrition and absenteeism.To co-ordinate with the clients after analyzing the...


  • sholinganallur, India HCLTech Full time

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilitiesSME:-Managing the team performance by meeting the process metrics, team motivation, and R&R measures.To control attrition and absenteeism.To co-ordinate with the clients after analyzing the...


  • Sholinganallur, Chennai, Tamil Nadu, India Wroots Global Pvt Ltd Full time

    Tech Mahindra - *Chennai* Process: Telstra Please find the Job description below: ON Role - Customer Service executive Process: Voice/ Chat Rotational Graveyard shifts (two way cab will be provided) Qualification: UG/ gra - Fre/ Exp 5 days working and 2 days Rotational off Work from office Work Location : Sholinganallur Chennai. Salary for freshers...


  • sholinganallur, India HCLTech Full time

    HCL Tech HiringHCL Tech- Mega Walk in Interview- PR to PO- Analyst on 21th Jun 2024 (Sholinganallur)E xperience: - 1 years to 5 yearsQualifications - Any GraduateDesignation –PR to PO AnalystWorking Location - Chennai (Sholinganallur)Shift Timing: - US ShiftNotice period: - Immediate JoinerSalary : Max 5.50 LPAWalk in date: - 21th Jun 24.Walk in Time:...


  • Sholinganallur, Chennai, Tamil Nadu, India B Info solution Full time

    Duties Bank customer service representatives typically have a wide range of responsibilities, which can include: Communicating with customers to resolve issues or concerns regarding products or accounts, such as opening new accounts or transferring funds between accounts Processing transactions such as deposits, withdrawals, or loan payments on behalf of...


  • Sholinganallur, Chennai, Tamil Nadu, India B Info solution Full time

    Duties Bank customer service representatives typically have a wide range of responsibilities, which can include: Communicating with customers to resolve issues or concerns regarding products or accounts, such as opening new accounts or transferring funds between accounts Processing transactions such as deposits, withdrawals, or loan payments on behalf of...


  • Sholinganallur, Chennai, Tamil Nadu, India B Info solution Full time

    Duties Bank customer service representatives typically have a wide range of responsibilities, which can include: Communicating with customers to resolve issues or concerns regarding products or accounts, such as opening new accounts or transferring funds between accounts Processing transactions such as deposits, withdrawals, or loan payments on behalf of...

  • Sales Manager

    2 months ago


    Sholinganallur, India Workafella Full time

    About the Company: Call it a workspace, call it a playground for minds, call it a greenhouse for brands. Workafella is what we call it. At Workafella, we build high-energy workspaces designed to inspire fresh thinking, let doers collaborate, and let businesses rise and shine. Caffeine healing and ergonomic comforts are the tip of the iceberg. Workafella is...


  • sholinganallur, India HCLTech Full time

    HCL Tech HiringHCL Tech- Hiring- Catalogue/Commodity Specialist Analyst (Sholinganallur)E xperience: - 1.6 years to 5 yearsQualifications - Any GraduateDesignation –Catalogue/Commodity Specialist(Other Experience cannot be considered)Working Location - Chennai (Sholinganallur)Shift Timing: - US ShiftNotice period: - Immediate JoinerCategory/Commodity...


  • sholinganallur, India HCLTech Full time

    HCL Tech HiringHCL Tech- Hiring- Catalogue/Commodity Specialist Analyst (Sholinganallur)E xperience: - 1.6 years to 5 yearsQualifications - Any GraduateDesignation –Catalogue/Commodity Specialist(Other Experience cannot be considered)Working Location - Chennai (Sholinganallur)Shift Timing: - US ShiftNotice period: - Immediate JoinerCategory/Commodity...


  • Sholinganallur, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. **Designation**: Business Associate **Skills Required**:Good...


  • Sholinganallur, Chennai, Tamil Nadu, India AUXUS FOODTECH LLP Full time

    Raising support tickets to enable tracking and resolution of customer requests - Investigating and resolving customer complaints then closing support tickets - Maintaining a database of customer information - Escalating inquiries to the appropriate team, when necessary - Checking product or service availability - Assisting customers with registration or...

  • Telemarketing Sales

    1 week ago


    Sholinganallur, Chennai, Tamil Nadu, India Business Training Institute Full time

    **Urgent Hiring for Tele Marketing Sales** **Multiple Positions Open** - **Executive**: - **Senior Executive**: - **Team Leader**: - **Managerial** We are looking for talented and motivated individuals to join our Tele Marketing Sales team. As a Tele Marketing Sales Representative, you will be responsible for reaching out to potential customers over the...


  • Sholinganallur, Chennai, Tamil Nadu, India ED + architecture Full time

    sfhsfjasfhsfasfjhfasfhasfjashfasdjhasdfdfhashffasdhfhfhasdfhhasd **Salary**: ₹8,086.00 - ₹26,206.99 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi...

  • Car Washing

    2 weeks ago


    Sholinganallur, Chennai, Tamil Nadu, India Pexa Car Care Full time

    Responsibilities: - Refuel the vehicle and log identification number with fuel needed and mileage; - Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights; - Inspect vehicles for unidentified body damage; - Clean all exterior and interior windows and mirrors and vacuum...

  • Voice Process

    4 days ago


    Sholinganallur, Chennai, Tamil Nadu, India Technogradient Full time

    Answering customer enquiries over the phone - Handling customer complaints and resolving issues and conflicts - Providing customer support and guidance - Promoting the company’s products and services - Engaging customers in positive conversations - Upselling other products to customers **Responsibilities**: - Handle incoming calls or chats to address...

  • Urgent Requirement

    4 weeks ago


    Sholinganallur, Chennai, Tamil Nadu, India cars24 Full time

    **Job description** **Car Advisor/ Car Sales Consultant - Chennai** - Must have an Experience of 1 year in automobile sales - F2F Customer Handling - Good communication in English, Hindi & Local language. - Graduation is required. - Fixed Salary + Incentives* - 6-Days Working **Responsibilities**: 1)Ensuring that all customers receive excellent service...

  • Sales Advisor

    1 week ago


    Sholinganallur, Chennai, Tamil Nadu, India VTK Automobiles Pvt Ltd Full time

    Sales executive/Consultant Job Summary A Sales Executive is responsible for selling vehicles to customers. They must be knowledgeable about the different features and benefits of each car model in order to effectively explain these to customers. Qualification: Graduate **Experience**: 2-5 Years of Experience in Sales executive with recent experience of...

  • Marketing Intern

    2 weeks ago


    Sholinganallur, Chennai, Tamil Nadu, India Captiv techno solutions Full time

    **Responsibilites** - Proactively recruits new qualifying partners. - Establish productive, professional relationships with key personnel in assigned partner accounts/territories. - Coordinate the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners expectations. - Meet...