Operations Manager

2 weeks ago


Bengaluru, Karnataka, India PW (PhysicsWallah) Full time

Batch Coordination:

  • Efficiently manage the scheduling, enrollment, and logistics of multiple batches for various courses.
  • Ensure timely communication with enrolled students regarding batch start dates, session timings, and any changes.
  • Learning Experience Enhancement:
  • Collaborate with instructors and content developers to enhance the learning experience for students.
  • Gather feedback from students and instructors to identify areas for improvement and implement necessary changes.
  • Student Engagement:
  • Develop strategies to foster active student participation and engagement throughout the course duration.
  • Organize interactive sessions, workshops, and group activities to promote peer learning and collaboration.
  • Performance Monitoring:
  • Track the academic performance and progress of students within each batch.
  • Analyze data related to attendance, assignment submissions, and assessment results to identify trends and areas of concern.
  • Quality Assurance:
  • Ensure the quality and consistency of course content, assessments, and learning materials.
  • Conduct regular reviews and audits to identify and rectify any discrepancies or errors.
  • Administrative & Learner Support:
  • Provide administrative assistance to instructors, including scheduling meetings, preparing materials, and managing course-related documents.
  • Assist in the creation and distribution of course materials, assignments, and assessments.
  • Address student inquiries, concerns, and issues related to batch operations and learning experience.
  • Provide prompt and effective resolution to student queries to ensure a positive learning journey.
  • Feedback Collection and Analysis:
  • Collect feedback from students, instructors, and other stakeholders on the overall batch operation and learning experience.
  • Analyze feedback data to identify strengths, weaknesses, and areas for improvement.
  • Cross-functional Collaboration:
  • Collaborate with other teams such as marketing, sales, and content development to ensure seamless batch operations and learning experience delivery.
  • Communicate effectively with cross-functional teams to align objectives and achieve common goals.


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