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Customer Service
1 week ago
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.=
Job Types:
Full-time, Regular / Permanent
Salary:
From ₹22,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Morning shift
- US shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
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