Manager - Black Belt

2 weeks ago

Bengaluru, Karnataka, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Manager - Black Belt - OTC

Supports Client & Delivery efforts to improve organizational effectiveness on our journey to Intelligent Operations. Digital & Analytical skill expert with experience in driving business impact initiatives across multiple clients. They work with an extended team to provide process, tools, methods, and business transformation practices across the organization aligned to this Client Journey.

Actively partners with Operations/Functions to drive the continuous improvement agenda across stakeholders (internal and external). Employee to ensures alignment of the Quality initiatives to the vertical/functional strategic priorities. Is expected to drive change, solve business process challenges and generate business impact by leading high impact lean six sigma projects, mentoring black belts & training the larger organization on Lean Six Sigma thinking.

This role is a combination of excellent solutioning and problem-solving approach, good commercial sense in supporting deals, and excellent customer facing skills (executive presence, ability to listen and address specific problems, articulate acceptable and reasonable solution.)

Leading end-to-end business solution activities including mapping, creating, reviewing, controlling, and improving processes, technology and role clarity for sales, distribution, investments, marketing, transfer agency and corporate functions.

Managing stakeholder adoption/change activities across process, organizational design and technology project implementation efforts. Performing feasibility and cost/benefits analysis.

•Taking ownership to manage/improve solutions from concept to implementation.

Researching, evaluating and implementing comprehensive solutions to enhance effectiveness of current business solutions.

•Establishing working relationships with business and technology subject matter experts. Serving as an active member of the Solutions Working Group.

•Leading complex analysis. Simultaneously working on several key project deliverables.

•Providing analytical and conceptual direction to business analysts throughout the change lifecycle, ensuring alignment and integrity of deliverables with the program and strategic objectives

Responsibilities

Identifying areas of significant Customer Business Impact and improvement opportunities therein and provide strategic direction & thought leadership.


•The role provides an opportunity to lead initiatives providing exposure to senior stakeholders – internal and external.


•Create and lead Transformation roadmaps in synchronization with client priorities to drive value for the client.


•Program manager and be accountable of the entire delivery of the Transformation Roadmap:

·Work with cross-functional teams; multiple geographies to run a common agenda for transformation & continuous improvement.

·Ensure delivery of Digital intervention by following the milestone of SDLC and being compliant to cost and timeline commitments.


•Continuously challenge the status-quo and come up with point-of-views that drive significant value for clients.


•Lead a culture of Innovation and help in modernizing operations.


•Lead and implement Business Process Management System for Transitions


•Drive Effectively LDT DNA - training, testing & certification, lead any other analytics and productivity initiatives that come up.


•Coaching and Mentoring of Black Belts and Business Analysts


•Effectively apply LEAN, Six Sigma tools/functional knowledge to improve process capability and eliminate defects by executing projects himself/herself & driving BB certification.


•Lead & mentor Green Belts and use of Six Sigma tools and techniques to achieve results across multiple clients.

·Develop, optimize, and manage analytics models (calculators, P&L models, price models, etc.) for the business objectives of the functions.

·Deploy best-in- class analytics practices, models, and research methods to analyze opportunity to improve profitability and reduce margin leakage, including but not limited to:

oCustomer and product portfolio segmentation

oPrice leakage and elasticity

oPrice/volume forecasting

oCross- sell recommendation.

Qualifications we seek in you

Minimum qualifications


• Certified BB


• Proven track of delivering high impact F&A Transformation projects


• Prior Project management or Transformation experience with relevant experience in Automation / Process excellence and preferably in Banking domain


• Should be a certified Black Belt (exposure to Black belt projects / transformation / consulting projects)


• Demonstrated affinity for developing and overseeing strategic solution execution

•Must demonstrate managerial diplomacy in resolving issues to/from/within the business and technology.

•Must have superb ability to articulate strategy in manner consistent with audience, level and stake in the game

•Keen ability to quickly understand organizational dynamics and geographic cultures. Must have the ability to conform to the culture/dynamic while maintaining the message

•Strong interpersonal ability and relationship building skills

•Ability to exercise peer leadership and influence the business in matrix fashion

•Strong business planning, analytical, and conceptual skills.


•Ability to communicate technically complex IT concepts to business stakeholders.

•Demonstrated high competency in leading multiple large projects

•Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems


•Excellent interpersonal, including strong verbal and written communication skills necessary to work effectively with all levels of the organization as well as geographically disbursed teams.

•Ability to work independently as well as in team environment, providing structure in ambiguous situations.

•Highly motivated self-starter, driven for results, effective at prioritizing and managing complex initiatives concurrently.

•High level of responsibility and ownership from inception through implementation.

•Expert MS Office skills to include Visio, SharePoint, PowerPoint, Excel and Word and comfort using these tools to build processes flow charts, presentation and statuses.

•Technical, process improvement based project management or business analysis experience

Preferred qualifications


• Certified Project Manager


• Certified in RPA/Digital


• Fantastic interpersonal skills – communicating value/adapting communication to front line managers through CFO


• Client facing consulting experience

  • Field Officer

    2 weeks ago

    Bengaluru, Karnataka, India Black Belt Security Group Full time

    Black Belt Detectives Pvt. Ltd. is a company established in 1997 with a goal of excellence in the field of Security Services, Housekeeping, and Manpower Outsourcing. We operate in Bangalore, Telangana, and AP.We are currently seeking a Field Officer with the following qualifications:Minimum of 5 to 8 years of experience in a similar industry. Regular...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India Black Box Network Services India Private Limited Full time

    Company Profile:Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Job Title: SAP PM ConsultantMinimum Relevant Experience: 7 to 10 Years of SAP Plant Maintenance Module Implementation and SupportLocation: MumbaiJob Description:Understanding the client's Business Requirements & preparing As-Is, To-Be, KDS, and GAP Analysis documentation.Conducting workshops on different project phases like BBP and master data validation...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India Black Box Network Services India Private Limited Full time

    Company Profile:Black Box is a leading IT solutions provider offering advanced technology solutions and top-notch consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications, and Cyber Security.Our main goal is to provide state-of-the-art technology solutions, extensive global resources, and premium consulting...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Company Profile : Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Company Profile : Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security. Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Company Profile:Black Box is a leading IT solutions provider offering cutting-edge technology solutions and top-notch consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications, and Cyber Security. Our goal is to provide innovative technology solutions, extensive global resources, and exceptional consulting...

  • General Manager Operations

    2 weeks ago

    Bengaluru, Karnataka, India Talent Corner Full time

    Roles and Responsibilities Responsible for overseeing daily operationsEnsure company services are delivered to customers on time within budgetDevelop operational strategies plans to achieve company goalsManage budgets resources to ensure efficient quality operations Desired Candidate Profile Min 18 yrs of experience in back-office operationGraduate...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Company Profile:Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security. Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

  • Senior Manager

    2 weeks ago

    Bengaluru, Karnataka, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India Black Box Network Services India Private Limited Full time

    SummaryThe Director of Manufacturing Operations oversees all aspects of the Manufacturing operations for Black Box's products division in India. This role requires a thorough knowledge of various operational business aspects and the ability to plan different kinds of operational activities. With a philosophy of 'Think Globally, Act Locally,' the Director of...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Job Title: Senior Data Material Manager at a Leading CompanyAbout the Company: Join our team at a well-established company in Bangalore, located at Manyata Tech Park Hebbal. Work from the office in a general shift within the Procurement & Distribution Department where you will play a crucial role in enhancing our material management framework.Overview:The...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Summary:The Solution Engineer (Cisco) is a vital team member at Black Box Network Services' Pre-sale Solution Engineering team in Bangalore, India.This role demands a mix of technical expertise and sales skills in a fast-paced environment, focusing on exceeding customer design requirements.Essential Functions: Ensure timely delivery of solutions, designs,...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India Black Box Network Services India Private Limited Full time

    Department: Procurement & DistributionOverview : The Data Material Manager will play a pivotal role in enhancing our material management framework to improve data quality, cleanliness, timeliness, and accessibility across the enterprise. Collaborating closely with key stakeholders, this role is crucial in maintaining the integrity and smooth operation of our...

  • Process Excellence Manager

    2 weeks ago

    Bengaluru, Karnataka, India Oracle Full time

    Job Overview -We are looking for an experienced Quality Manager to ensure that our services meet all necessary requirements before they reach to senior management.The Quality Manager, or Quality Assurance Manager, will inspect the final KPI data to make sure dashboard has been built with compliance to Oracle Process standards and meets internal customer...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Please apply only if you flexible to work for Flexible for working on US timezone.Work location : BangaloreMode : Work from OfficeShift timing : US Shift - 6 PM to 5 AMShort Description Purpose of Job : The Data Governance Office (DGO) Master Data Steward will be responsible for executing our data management framework for improving data quality, cleanliness,...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Job Description :Primary Roles & Responsibilities : Install, configure and troubleshoot Cisco networking and security technologies as well as Palo Alto, Fortinet, Juniper, HP Aruba and others. Data Center, Virtualization and Storage technologies a plus. Strong understanding of security and privacy controls and the ability to design and configure according to...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    About the job :Job Description :Role : Lead/Senior Network EngineerLocation : GurgaonWork Experience : Minimum 5-7 YearsResponsibility : To Manage Key AGC Data/Networking Customers Installation Testing & Commissioning of Juniper/Cisco/HP-Aruba/Extreme Networks Switching, Routing, Wireless & Security Products To troubleshoot issues of Data/Networking and...

  • Black Box

    2 weeks ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Summary : The Design Services Engineer is a key contributor to Black Box Network Services' Pre-sale Solution Engineering practice. The DSE will need to demonstrate technical expertise and sales skills in a very dynamic and fast pace environment. This position is located in Bangalore, India. The position focuses on flexibility, availability, and adaptability,...

  • Process Excellence Manager

    2 weeks ago

    Bengaluru, Karnataka, India Oracle Full time

    Job Overview -We are looking for an experienced Quality Manager to ensure that our services meet all necessary requirements before they reach to senior management.The Quality Manager, or Quality Assurance Manager, will inspect the final KPI data to make sure dashboard has been built with compliance to Oracle Process standards and meets internal customer...