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Accounting Support A2-fin
2 weeks ago
Experience level:
- Tenure in current role should be 1 year or above
Preferred Qualifications:
- Minimum Education level required
- Any Graduation
Functional Skills:
- Experience in Order Management /O2C/Quoting /Renewals/Supply Chain Management
- Good MS Office skills (Excel, Word & Power point)
- Good communication skill
Behavioural Skills:
- Proactive, team player, with a positive, "Can Do" Attitude
- Should be flexible to work in any shift including night shift
- Ability to work under pressure
- Essential behaviours to be demonstrated
- Awareness, Belief, Challenge, Communicative, Focus, Honesty, Motivation, Responsibility, Optimism, Enthusiasm and Time management
- Focus on the need of customer and provide appropriate resolution in a timely manner to exceed client expectation.
- Take Ownership and follow through to conclusion.
- Prioritize, be proactive, act swiftly, decisively and collaborate to provide the best solution to the customer's needs or requirements
- Challenge Norms, Question self and identify new and better ways of doing things that would lead to customer satisfaction.
Key Competency:
- Performance Drive and Execution
- Delivers optimum performance on the target objectives.
- Understands the urgency and acts accordingly
- Clearly knows what level or performance is expected and reaches out to the relevant stake holders when ever needed
- Collaboration
- Demonstrated Team work
- Works as a team player
- Respects others
- Communicating for Impact
- Deals with objections from team very professionally
- Handles objections with authority and credibility Demonstrates ability to influence without authority
- Listens carefully and attentively to clarify and confirm understanding of others
- Conveys information, thoughts, and opinions in a compelling manner, appropriate to the audience
- Inspirational Leadership
- Leads by example and personally models positive values, inclusive behaviors, and work practices
- Projects confidence, expertise, and authority
- Demonstrates integrity, honesty, and fairness in dealing with colleagues and customers
- Exhibits, promotes, and supports ethical behavior and business practices; complies with Oracle's standards of ethics and business conduct
- Proactively seeks feedback and focuses on developing relevant capabilities
- Competitive Edge
- Demonstrates understanding of unique internal and/or external customer needs and how to meet them
- Implements improvements in efficiency, effectiveness, and productivity
- Values and explores ideas and suggestions made by others
- Considers alternatives to existing assumptions, practices, and thinking
- Change Agility
- Adapts to changes very easily
- Mastering Complexity
- Assimilates and evaluates new data and facts in a timely manner to support effective decisionmaking
- Gathers appropriate data and diagnoses root cause of issues
- Tackles problems enthusiastically; views problems as a challenge
- Recognizes problems; knows when to seek input from others or escalate to a higher level in a timely manner
- Draws accurate conclusions from qualitative and quantitative data
Experience level:
- Tenure in current role should be 1 year or above
Preferred Qualifications:
- Minimum Education level required
- Any Graduation
Functional Skills:
- Experience in Order Management /O2C/Quoting /Renewals/Supply Chain Management
- Good MS Office skills (Excel, Word & Power point)
- Good communication skill
Behavioural Skills:
- Proactive, team player, with a positive, "Can Do" Attitude
- Should be flexible to work in any shift including night shift
- Ability to work under pressure
- Essential behaviours to be demonstrated
- Awareness, Belief, Challenge, Communicative, Focus, Honesty, Motivation, Responsibility, Optimism, Enthusiasm and Time management
- Focus on the need of customer and provide appropriate resolution in a timely manner to exceed client expectation.
- Take Ownership and follow through to conclusion.
- Prioritize, be proactive, act swiftly, decisively and collaborate to provide the best solution to the customer's needs or requirements
- Challenge Norms, Question self and identify new and better ways of doing things that would lead to customer satisfaction.
Key Competency:
- Performance Drive and Execution
- Delivers optimum performance on the target objectives.
- Understands the urgency and acts accordingly
- Clearly knows what level or performance is expected and reaches out to the relevant stake holders when ever needed
- Collaboration
- Demonstrated Team work
- Works as a team player
- Respects others
- Communicating for Impact
- Deals with objections from team very professionally
- Handles objections with authority and credibility Demonstrates ability to influence without authority
- Listens carefully and attentively to clarify and confirm understanding of others
- Conveys information, thoughts, and opinions in a compelling manner, appropriate to the audie
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