Retail Area Manager

1 week ago


Northeast India EE1 Full time

Retail Area Manager at Entain

As a Retail Area Manager, your main role is to lead and drive the performance of a team of Shop Managers and Marketplace Managers. Your goal is to ensure that our betting shops stand out on the high street, offering top-notch products and the best customer service in the industry.

Reporting to the Regional Director, you'll be part of the Regional Operations Team, collaborating closely with various stakeholders to support and execute the Retail Plan effectively. Each Area Manager is in charge of the Profit & Loss (P&L) for all shops in their region.

What you will do

  • Meet EBITDA targets in your area, using the scorecard to track success.
  • Ensure all activities comply with regulations, protecting customers, colleagues, and the business.
  • Execute the business plan rigorously and address area-specific issues effectively.
  • Monitor KPIs and data regularly to improve shop performance continuously.
  • Manage costs within the budget and implement profit protection processes.
  • Optimize CAPEX spend for maximum return on investment.
  • Stay informed about the local area and competitor activities.
  • Build a high-performing team across all shops through effective people management activities.
  • Take ownership of the people plan, focusing on engaging and developing colleagues.
  • Tackle issues proactively and have difficult conversations when necessary.

Who you are

  • Experience in a multi-site environment, preferably in betting, leisure, retail, or hospitality.
  • Proven track record of managing high-performing teams and improving colleague engagement.
  • P&L ownership experience.
  • Effective implementer who can take action from agreed plans, data, and processes.
  • Driven, enthusiastic, and able to inspire and motivate others.
  • Skilled in prioritizing work effectively for maximum business impact.

What we offer

Entain offers a competitive salary and a range of benefits:

  • Performance-based annual bonus scheme
  • Company car or cash alternative
  • Business expense account
  • 33 days annual leave (including bank holidays)
  • Life assurance, pension scheme, and private medical insurance
  • Holiday sell/buy option and critical illness insurance

Join a team where recognition is rewarded and be part of a supportive community that celebrates individuality. Embrace the changing landscape of sports betting, gaming, and interactive entertainment with Entain. Be at the forefront of innovation and technology alongside a talented team dedicated to success. Your game, your win.


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