Assistant Manager

2 weeks ago

Gurgaon, Haryana, India American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

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How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Balance the management of day-to-day business priorities with medium to long term objectives

Participate on the Consumer - India Leadership Team. Develop meeting objectives and provide proactive business support to the Leadership Team.

Manage operational processes and key updates for the VP office, including scorecards, employee engagement, and budgeting.

Support key employee annual processes. Oversee employee facing communications.

Develop clear presentations for a variety of audiences.

Partner and maintain strong, positive relationships within American Express across markets and at all levels in the organization.

Provide strategic support on a range of complex issues and projects as required.

Facilitation of Product and Program reviews and performance tracking

Prioritization around key strategic initiatives across the organization, especially those that require cross-business collaboration.

Minimum Qualifications

Postgraduate in Management with a strong business and strategic acumen. The ideal candidate will be a highly motivated self-starter who is able to provide strategic thought leadership and lead projects with limited guidance. The individual must be a culturally aware strong communicator who can effectively multi-task and prioritize as business needs evolve. A strong strategic thinker who possesses the confidence and composure required to effectively communicate with senior management. Advanced PowerPoint and Excel skills. A comprehensive analytical thinking will be an added advantage. Strong relationship building skills with proven ability to influence without authority across peers and superiors and drive projects with little direction. Excellent oral and written communication skills Superior organization and planning skills are essential. Ability to work well under pressure, adapt to changing circumstances, make decisions quickly and juggle multiple priorities simultaneously. High level of integrity required for handling confidential information. Capable of high levels of output with an optimistic Growth Mindset attitude
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Preferred Qualifications

Consulting/Banking Experience

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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