Black Belt

1 week ago


Pune, Maharashtra, India Genpact Full time

Welcome to the relentless pursuit of better.



We are looking for a Manager/Senior Manager - Lean Digital Transformation to join our team.



This role involves providing coaching and support to operations on transformation projects, leading strategic projects, managing digital/analytics transformation projects, and driving business impact for clients and stakeholders.



Responsibilities:

  • Ops risk identification and mitigation with a focus on process management
  • Revitalizing Lean Six Sigma culture in operations and enhancing client engagement
  • Collaborating with various teams to design, implement, and drive Value Generating roadmaps
  • Ensuring delivery of contractual commitments and customer priorities
  • Leading Lean & Six Sigma tools application and Process Excellence methodology
  • Collaborating with teams to identify process bottlenecks, conduct root cause analysis, and implement improvements
  • Leading projects to enhance end-to-end processes
  • Establishing measurement systems for business impact validation
  • Building Process Excellence and Digital culture within the team
  • Supporting Transition teams in volume analysis and target setting
  • Driving standardization and global best practices
  • Interacting with clients to understand business priorities and opportunities
  • Building communication plans and ensuring timely execution
  • Completing Black Belt projects for business impact
  • Achieving Black Belt Certification within the specified timeframe

Qualifications:

Minimum Qualifications:

  • University graduate
  • Project Management experience in improvement & transformation projects
  • Problem-solving & analytical mindset
  • Lean & Green Belt Certified
  • Knowledge of Automation, Robotics, and digital technologies
  • Strong communication and leadership skills
  • Ability to work independently with urgency
  • Critical thinking and accountability
  • Openness to new ideas and diverse cultures
  • Experience in Digital transformation projects

Preferred Qualifications/Skills:

  • Domain SME preferred, with Insurance Operations background as an advantage

About Genpact:

Genpact is an Equal Opportunity Employer that values diversity, inclusion, customer focus, and innovation. Join us in creating a dynamic work environment. Learn more about us on our website and social media platforms.


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