Telecom MACD Provisioner

2 weeks ago

Pune, Maharashtra, India AireSpring Full time
Job Description

Duties include, but are not limited to, the following :

Process assigned orders/requests for installation, disconnection, or changes for AireSpring services within the established intervals. Review workload status daily and update the order logs per order procedures.

Assigned order/requests may include but are not limited to order types such as AireSpring Network orders, LNP, New DIDs, Virtual Fax, Long Distance, Toll Free numbers, CNAM.

Process order/requests using the appropriate systems to submit and follow up on the order/requests. These systems may include but are limited to the Verizon Portfolio, Bandwidth portal, Inteliquent portal and internal AireSpring systems.

Interact with other departments and customers by telephone, in writing or via system to process order/requests or resolve repairs and problems. Operate a PC or laptop, to include accessing multiple systems to establish, update, and retrieve customer service data while simultaneously working with customers and/or company employees. Resolve issues within the realm of responsibility.

Process email, queue, AireSpring order/requests as required within intervals.

Work special projects as assigned.

Complete department tasks as assigned.

Work closely with customers, vendors and AireSpring teams during order process.

Update customers throughout order process following established processes.

Knowledgeable on AireSpring products.

AireSpring may modify duties and responsibilities as customer demand dictates.

Qualifications

Experience:

Proven business experience in an office environment or call center.

Customer Service Experience and positive attitude

Telecom background, a plus

Experience with diverse projects and multiple demands

Necessary Knowledge, Skills, and Abilities:

Track record of being pro-active

Ability to multitask, attention to detail a must

Demonstrates a high motivation for succeeding; shows effort and drive in the face of obstacles; sets aggressive goals for oneself and works hard in achieving those goals; is internally driven.

Self-starter, ability to work with minimum supervision

Special Requirements:

None

Tools and Equipment Used:

Proficient knowledge with Microsoft Windows, Excel, Word

Ability to navigate multiple systems and interfaces using a PC or laptop.

Additional Information

All your information will be kept confidential according to EEO guidelines.

We combine incredible growth with the stability of a privately held, diversified, and debt free company. We work hard, play hard, celebrate our successes and pursue our goal of delighted customers with relentless passion.

Our experienced leadership team supports a vibrant and entrepreneurial corporate culture, giving you the chance to use your talents to make a real difference. At AireSpring, you'll work alongside other smart and dedicated people to solve business and technology challenges while delivering excellent service to all of our customers.

  • Circuit Provisioner Telecom

    2 weeks ago

    Pune, Maharashtra, India AireSpring Full time

    Job Description Circuit Provisioner is responsible for managing the order process which encompasses validating technical specs, documenting and processing orders including change orders and disconnection and order tracking. Provisioner's job is to provision orders to provide high-end Telecom services to customers. Which includes placing orders via...

  • Telecom MACD Provisioner

    2 weeks ago

    Pune, Maharashtra, India AireSpring Full time

    Job DescriptionDuties include, but are not limited to, the following :Process assigned orders/requests for installation, disconnection, or changes for AireSpring services within the established intervals. Review workload status daily and update the order logs per order procedures.Assigned order/requests may include but are not limited to order types such as...

  • Circuit Provisioner Telecom

    2 weeks ago

    Pune, Maharashtra, India AireSpring Full time

    Company DescriptionFounded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

  • Circuit Provisioner Telecom

    2 weeks ago

    Pune, Maharashtra, India AireSpring Full time

    Company DescriptionFounded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

  • Provisioning Specialist

    2 weeks ago

    Pune, Maharashtra, India Sakon Full time

    About Sakon: We are one of the world's top SaaS companies in our market, and a leader in managing enterprise communications services. Sakon has helped global enterprises organize, understand, and intelligently manage their communications and cloud services since 2003. Headquartered in Concord, Massachusetts, with a global delivery center based in Pune,...

  • Provisioning Specialist

    2 weeks ago

    Pune, Maharashtra, India Sakon Full time

    About Sakon:We are one of the world's top SaaS companies in our market, and a leader in managing enterprise communications services. Sakon has helped global enterprises organize, understand, and intelligently manage their communications and cloud services since 2003. Headquartered in Concord, Massachusetts, with a global delivery center based in Pune, India,...

  • Disco Provisioner

    2 weeks ago

    Pune, Maharashtra, India AireSpring Full time

    Company DescriptionFounded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

  • Production Specialist

    2 weeks ago

    Pune, Maharashtra, India Wipro Full time

    Role Purpose TMin 2 years relevant Telecom experience Roles & Responsibilities: To perform Customer requested configuration changes necessary for moves, adds, changes and disconnects on each Managed Device related to the Router, Switch, and Wireless Access Point configuration. May also need to work on New requests comng from the customer. Assist in Network...

  • Production Specialist

    2 weeks ago

    Pune, Maharashtra, India Wipro Full time

    Role PurposeThe purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.Do Network Operations Experience Roles & Responsibilities: To perform Customer requested configuration changes necessary for moves, adds, changes and disconnects on each...

  • ITIL Incident management(Telecom Domain)-Walk-In on 8th May'24 at Pune

    2 weeks ago

    Pune, Maharashtra, India Infosys BPM Full time

    TECHNOLOGY WALK-IN DRIVE FOR " ITIL INCIDENT MANAGEMENT - TELCOM DOMAIN" SKILL ON 08th May 2024 at Pune Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM::Technology Walk-In Drive on 08th May 2024 at Pune Interview Information: Interview Date: 08th May 2024 Interview Time: 10:00 AM till 01:00 PM Interview Venue - PUNE:: ...

  • ITIL Incident management(Telecom Domain)-Walk-In on 8th May'24 at Pune

    2 weeks ago

    Pune, Maharashtra, India Infosys BPM Full time

    TECHNOLOGY WALK-IN DRIVE FOR " ITIL INCIDENT MANAGEMENT - TELCOM DOMAIN" SKILL ON 08th May 2024 at PuneGreeting from Infosys BPM Ltd.,You are kindly invited for the InfosysBPM::Technology Walk-In Drive on 08th May 2024 at PuneInterview Information:Interview Date: 08th May 2024Interview Time: 10:00 AM till 01:00 PMInterview Venue -PUNE::Infosys BPM Limited,...

  • Telecom Macd Provisioner

    2 weeks ago

    Pune, India AireSpring Full time

    Company Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

  • Telecom Macd Provisioner

    4 weeks ago

    Pune, Maharashtra, India AireSpring Full time

    **Company Description** Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

  • Telecom Macd Provisioner

    11 hours ago

    Pune, Maharashtra, India AireSpring Full time

    **Company Description** Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

  • Telecom MACD Provisioner

    4 weeks ago

    pune, India AireSpring Full time

    Job Description Duties include, but are not limited to, the following : Process assigned orders/requests for installation, disconnection, or changes for AireSpring services within the established intervals. Review workload status daily and update the order logs per order procedures. Assigned order/requests may include but are not limited to...

  • Telecom MACD Provisioner

    1 month ago

    Pune, India AireSpring Full time

    Job Description Duties include, but are not limited to, the following : Process assigned orders/requests for installation, disconnection, or changes for AireSpring services within the established intervals. Review workload status daily and update the order logs per order procedures. Assigned order/requests may include but are not limited to order...

  • Telecom MACD Provisioner

    1 month ago

    Pune, India AireSpring Full time

    Job DescriptionDuties include, but are not limited to, the following :Process assigned orders/requests for installation, disconnection, or changes for AireSpring services within the established intervals.  Review workload status daily and update the order logs per order procedures.Assigned order/requests may include but are not limited to order types such...

  • Telecom MACD Provisioner

    1 month ago

    pune, India AireSpring Full time

    Job DescriptionDuties include, but are not limited to, the following : Process assigned orders/requests for installation, disconnection, or changes for AireSpring services within the established intervals.  Review workload status daily and update the order logs per order procedures. Assigned order/requests may include but are not limited to order types such...

  • Circuit Provisioner Telecom

    3 weeks ago

    Pune, India AireSpring Full time

    Company Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

  • Circuit Provisioner Telecom

    1 month ago

    pune, India AireSpring Full time

    Job Description Circuit Provisioner is responsible for managing the order process which encompasses validating technical specs, documenting and processing orders including change orders and disconnection and order tracking. Provisioner’s job is to provision orders to provide high-end Telecom services to customers. Which includes placing orders...

  • Circuit Provisioner Telecom

    1 month ago

    Pune, India AireSpring Full time

    Job Description Circuit Provisioner is responsible for managing the order process which encompasses validating technical specs, documenting and processing orders including change orders and disconnection and order tracking. Provisioner’s job is to provision orders to provide high-end Telecom services to customers. Which includes placing orders via...

  • Circuit Provisioner Telecom

    4 weeks ago

    Pune, India AireSpring Full time

    Job Description Circuit Provisioner is responsible for managing the order process which encompasses validating technical specs, documenting and processing orders including change orders and disconnection and order tracking. Provisioner’s job is to provision orders to provide high-end Telecom services to customers. Which includes placing orders via...

  • Circuit Provisioner Telecom

    4 weeks ago

    pune, India AireSpring Full time

    Job Description Circuit Provisioner is responsible for managing the order process which encompasses validating technical specs, documenting and processing orders including change orders and disconnection and order tracking. Provisioner’s job is to provision orders to provide high-end Telecom services to customers. Which includes placing orders...

  • Circuit Provisioner Telecom

    2 weeks ago

    Pune, Maharashtra, India AireSpring Full time

    **Company Description** Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

  • Telecom MACD Provisioner

    4 weeks ago

    Pune, India AireSpring Full time

    Job DescriptionDuties include, but are not limited to, the following :Process assigned orders/requests for installation, disconnection, or changes for AireSpring services within the established intervals. Review workload status daily and update the order logs per order procedures.Assigned order/requests may include but are not limited to order types such as...

  • Provisioner Translations Telecom

    2 weeks ago

    Pune, India AireSpring Full time

    Company Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

  • Provisioning Specialist

    4 weeks ago

    Pune, India Sakon Full time

    About Sakon: We are one of the world’s top SaaS companies in our market, and a leader in managing enterprise communications services. Sakon has helped global enterprises organize, understand, and intelligently manage their communications and cloud services since 2003. Headquartered in Concord, Massachusetts, with a global delivery center based in Pune,...

  • Provisioning Specialist

    4 weeks ago

    pune, India Sakon Full time

    About Sakon:We are one of the world’s top SaaS companies in our market, and a leader in managing enterprise communications services. Sakon has helped global enterprises organize, understand, and intelligently manage their communications and cloud services since 2003. Headquartered in Concord, Massachusetts, with a global delivery center based in Pune,...

  • Lead Analyst Provisioning

    2 months ago

    pune, India Sakon Full time

    About Sakon:We are one of the world’s top SaaS companies in our market, and a leader in managing enterprise communications services. Sakon has helped global enterprises organize, understand, and intelligently manage their communications and cloud services since 2003. Headquartered in Concord, Massachusetts, with a global delivery center based in Pune,...

  • Disco Provisioner

    3 weeks ago

    Pune, India AireSpring Full time

    Company Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

  • Provisioning Specialist

    4 weeks ago

    Pune, India Sakon Full time

    About Sakon: We are one of the world’s top SaaS companies in our market, and a leader in managing enterprise communications services. Sakon has helped global enterprises organize, understand, and intelligently manage their communications and cloud services since 2003. Headquartered in Concord, Massachusetts, with a global delivery center based in Pune,...