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Telecaller

3 months ago

Bhopal, Madhya Pradesh, India SAM Global University Bhopal Full time

Responsibilities:

Make outbound calls to prospective students who have shown interest in our college programs.

Provide detailed information about various courses, admission requirements, tuition fees, scholarships, and other relevant details.

Engage with potential applicants to understand their educational background, career goals, and interests, and recommend suitable programs.

Address any concerns or objections raised by prospective students and provide accurate information to alleviate their doubts.


Collaborate with the admissions team leader to meet enrollment targets and contribute to the overall success of the admissions process.

Maintain detailed records of all interactions with prospective students in the CRM system and update information regularly.

Stay updated with college policies, program changes, and other relevant information to effectively address inquiries and provide accurate guidance.

Requirements:

Proven experience in a similar role, preferably in the education sector or admissions department of a college or university.

Excellent communication skills, both verbal and written, with a polite and professional demeanor.

Strong interpersonal skills and the ability to build rapport with prospective students.

Goal-oriented mindset with a focus on meeting enrollment targets and deadlines.

Ability to work independently as well as part of a team, with a proactive and collaborative approach.

Familiarity with CRM software and basic computer proficiency.

Bachelor's degree & MBA in a related field is preferred.

Flexibility to work evenings or weekends as required to accommodate prospective students' schedules.

Job Types:
Full-time, Permanent

Salary:
₹8, ₹10,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift
  • Morning shift
  • Weekend availability

Supplemental pay types:

  • Yearly bonus

Education:

  • Master's (preferred)

Experience:

  • Technical support: 3 years (preferred)

Language:

  • English (preferred)

Work Location:
In person

Speak with the employer
Expected Start Date: 01/03/2024