Delivery Architect

2 weeks ago


Hyderabad, Telangana, India Hitachi Vantara Full time

Meet our Team We represent Hitachi Vantara globally to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver not only hybrid cloud solutions, but also drive business outcomes for our customers.


Our team consists of a group of high performers who collaborate globally as a team cross-functionally to ensure the success of our customers; success that is celebrated and shared.


Our solutions bring value across multiple industries, and we need people like you to build those deep relationships and to passionately articulate our value proposition across multiple levels of our customers organizations.


Job Purpose This position is client facing and you will be called upon to speak to technical team members of your own team and the customer to provide advice and council for various implementation techniques, architectural recommendations and decisions, and troubleshooting during incident and system outage events.

Participation and perspectives on new solution proposals with the client to identify growth opportunities and expand our existing responsibilities.


The Candidate is a team player, a motivator and a problem solver, able to analyze complex problems and form workable solutions.

Your primary responsibilities will be as follows: Architectural and Design worko Developing and Maintaining Configuration standardso Process & framework definition Change controlo Validation of the submitted plans from resident teamso Change Advisory Board ("CAB") reviewer & approvero Implementation Quality Assurance Team leado Global initiatives and projectso Task & team management Technical experto Escalation, high-level incidento Sustaining/Engineering Development Interface (PER/RFE)o Provide knowledge transfer to all technical team members

  • Deep understanding of Hitachi File & Content technologies, especially for HNAS, followed by HCP.
Netapp, HDI, HCI, HCP AW and HCP Sf C would be a plus

  • Good understanding of different networking aspects: IPv4-v6, routes, firewalls, DNS, load balancers
  • Experience with Windows and Unix clients using CIFS/SMB1-2-3/NFSv2-v3-v4
  • Understanding of the permissioning models available on the different share protocol versions (access control, share-level permissions, NTFS permissions, POSIX, security description, SACL, etc)
  • Experience with data migration for both CIFS & NFS data.
  • Basic block storage knowledge (raid groups, LUN creation & mapping, hdp/hdt, hur/tc replication, etc)
  • Experience with troubleshooting and handling high severity incidents
  • Knowledge with virtualization platforms (vmware and/or hyperv) is a plus but not required
  • Great customer facing resource, comfortable working under pressure, great communicator
  • Experience with managing tasks, projects, and resources
  • Experience with writing/updating technical and architectural documents (guides, processes, design docs)
  • Experience with coaching/teaching
  • Aptitude to document and follow processes
  • Min 10+ years of experience in Storage field.
  • ITIL Certification is must.

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