Email Executive \u007c Gurugram
2 weeks ago
WELCOME TO OLX
At OLX, we shape the future of trade to unlock the hidden value in everything.
We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more, all via our network of trading platforms.
Our 10,000 colleagues help to serve 300 million people around the world every month, through 20 well-loved local brands such as OLX Autos, Otomoto, and Property24.
What you'll do:
- Call customer as per the process as and when required
- Ensuring quality responses to all queries and complaints; maintaining and adhering to quality standards as per laid down SOPs
- Acknowledging and resolving customer complaints on priority
- Following first time right approach in providing accurate resolution and reducing reopen cases
- Ensuring customer satisfaction on responses and limiting dissatisfaction
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Communicating and coordinating with colleagues, as necessary
- Knowing OLX products inside and out so that you can answer questions
- To manage social media (Facebook, Twitter, Instagram) and App queries as per the SLAs
- To manage all daily tasks and duties related to the process with strict compliance to guidelines
Who we are looking for:
- Graduation/bachelor's degree is required
- Excellent written and verbal skills
- Strong customer service skills and a demonstrated ability to take initiative and be professionally persistent
- Working knowledge of CRM tools would be an added advantage
- Must possess ability to navigate multiple systems at once and multitask
- A minimum oneyear experience in Customer Support Profile required with proficiency in written as well as verbal communication
- Must be Customer centric
- Extreme dedication, sincerity, and willingness to go the extra mile
- Good knowledge of basic computer skills
- Desire to work in a fastpaced, challenging environment
- Experience with ecommerce, retail, advertising, or media would be an advantage
What we will give you:
- Contribute to the global OLX Group success
- Excellent growth opportunities
- Work with an international team of top engineers learning from one another
- Opportunity to pursue you further academic goals
If you are as excited as us about this position and our company, we hope you join us If you'd like to learn more about the OLX Group take a look at the other parts of our website.
Why join OLX?
At OLX, we unlock value in our people. We invest in ourselves and each other to reach our full potential. We avoid bureaucracy and empower our teams to innovate; with opportunities, training, and leadership behaviors a focus for all. Our commitment to inclusion ensures we listen to a diverse range of voices when making decisions.
And, we combine the spirit and agility of a startup with our global scale and the backing of Prosus, one of the largest consumer internet groups in the world.
We also unlock value for our stakeholders.We are proud of the positive contribution we make to our planet, by enabling more conscious consumption and helping the world make the most of its limited resources through more efficient trade.
And last but not least, we love to unlock value for our customers.Every single month, over 300 million people use our platforms to easily, safely, and conveniently find their perfect home, buy or sell a car, find a great job, sell things they no longer need, or strike a great deal on something they need.
And we help thousands of entrepreneurs and businesses find their customers too.Diversity, Equity and Inclusion at OLX
If you do not meet every single requirement for this role, we would still encourage you to apply.
At OLX, we are committed to creating a high performing diverse, inclusive and authentic workplace, we know that we get the best results when we have the broadest range of knowledge, backgrounds, and experiences in our team, and we believe you are at your best when you can bring your whole self to work.
We will strive to accommodate all necessary adjustments to support your interview success - please speak to your recruiter about any of these requirements.
- Privacy Statement_
-
Intern - Bi&a \u007c Gurugram
2 weeks ago
Gurgaon, Haryana, India OLX Full timeWELCOME TO OLXAt OLX, we shape the future of trade to unlock the hidden value in everything.We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more, all via our network of trading platforms. Our 10,000 colleagues help to serve 300 million people around the world every month, through 20 well-loved local brands...
-
Executive - Marketing, Gurugram
2 weeks ago
Gurgaon, Haryana, India HSIL Full timeTarget Closing date: 30/06/2023Position: Executive MarketingFunction: MarketingRole profile: Plan & conduct Mega meets, with active involvement of the respective Sales Executives. Mega Meets to be conducted by the TME himself, whilst Mini Meets are to be conducted by the respective SEs. To monitor and guide the SEs for planning and achieving their respective...
-
Email Support Executive
4 weeks ago
Gurgaon, Haryana, India Driffle Full timeWhat is Driffle?Driffle is a digital goods marketplace that connects gamers across the globe with worldwide sellers. We are a bunch of gamers who are trying to make your gaming experience better with the aim of making gaming accessible and affordable to everyone.Job SummaryWe are seeking Email Support Executives to join our team and be responsible for...
-
Email Support Executive
3 months ago
Gurgaon, Haryana, India Driffle Full timeWhat is Driffle?Driffle is a digital goods marketplace that connects gamers across the globe with worldwide sellers. We are a bunch of gamers who are trying to make your gaming experience better with the aim of making gaming accessible and affordable to everyone.Job SummaryWe are seeking Email Support Executives to join our team and be responsible for...
-
Admission Executive
2 weeks ago
Gurgaon, Haryana, India DPS Gurugram Sector 67A Full time*For people in GurugramJob OverviewWe are looking for an energetic and experienced Admission Executive responsible for admissions in school who have excellent communication skills.Responsibilities: Conducting events, go out for corporate tieups and other networking opportunities Providing information on the admission procedures and requirements Staying...
-
Warehouse - -Gurugram, Haryana
4 weeks ago
Gurgaon, Haryana, India Snibe Diagnostic Full timeJob Requirements Job Title: Warehouse Accessories Engineer - GurugramCompany Name: Snibe Diagnostic (Location: Gurgaon/Gurugram, HaryanaSalary: INR 1.5-4 Lacs P.A.Employment Type: Full TimeJob Description:Join Snibe Diagnostic (India) as a Warehouse Accessories Engineer in Gurugram This role offers you an opportunity to work within the warehouse environment,...
-
Warehouse - -Gurugram, Haryana
3 months ago
Gurgaon, Haryana, India Snibe Diagnostic Full timeJob Requirements Job Title: Warehouse Accessories Engineer - GurugramCompany Name: Snibe Diagnostic (Location: Gurgaon/Gurugram, HaryanaSalary: INR 1.5-4 Lacs P.A.Employment Type: Full TimeJob Description:Join Snibe Diagnostic (India) as a Warehouse Accessories Engineer in Gurugram This role offers you an opportunity to work within the warehouse environment,...
-
Civil Construction Project Manager
2 weeks ago
Gurgaon, Haryana, India IILM University, Gurugram Full timeJob Title: Civil Construction Project ManagerJob Location: IILM University, Gurugram Job Type: Full-timeJob Description:IILM University is a leading educational institution committed to excellence in teaching, research, and holistic development. We are seeking a highly experienced and skilled Civil Construction Project Manager to oversee the construction of...
-
Urgent Hiring Sales Executive for Gurugram
2 weeks ago
Gurgaon, Haryana, India Arth Manpower Consultants Full timeRequirement of Sales Executive for Gurgaon Location Who have Experience in Real Estate. job location is Gurugram. Experience Years Salary 3 Lac 50 Thousand To 5 Lac P.A. Industry Sales & Marketing / Business Development / Telecaller Qualification Professional Degree Key SkillsCorporate SalesReal EstateSalesAbout Company Contact Person Mr. Anil Sharma Address...
-
Email Marketer
2 weeks ago
Gurgaon, Haryana, India BigStep Technologies Pvt Ltd Full timeWe are currently seeking a talented Email Marketer with experience ranging from 6 months to 2 years, to join our dynamic marketing team. As an Email Marketer at BigStep Technologies, you will play a pivotal role in developing and executing email campaigns that drive customer engagement, retention, and revenue growth. Responsibilities: Collaborate with...
-
Executive Assistant
2 weeks ago
Gurgaon, Haryana, India Real Time Data Services Full timeHi AllWe have a Walk-In Drive on 03/06/2024 starting from 11:00 A.M.Experience Required : 2+ YearsContact Person :Pitambara SinghContact Number : Contact EmailID :: 809-A, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana The ideal candidate will provide top-level assistance for high level executives. They should be well-organized and be comfortable...
-
Email Developer
2 weeks ago
Gurgaon, Haryana, India Gartner Full timeAbout the role: This position will support the Gartner's Global Email Operations team. Individuals in this role will work on developing and organizing email templates and modules for our content management system. Specific duties include but are not limited to coding email and landing pages, templating email builds, managing production queue, revamping...
-
LogicLadder - Email Marketing Specialist
2 weeks ago
Gurgaon, Haryana, India LogicLadder Technologies Full timeAs the Email Marketing Specialist, you will be playing a key role in creating, managing, and optimizing email marketing campaigns to engage with customers and drive conversions. This role requires a strategic thinker who can craft compelling email content, analyze campaign performance, and continuously refine strategies for optimal results. Expertise in...
-
Email Marketing Executive
2 weeks ago
Gurgaon, Haryana, India CollegeDunia Web Pvt Ltd Full timeAbout your new companyCollegedunia is an education portal, matching students with the best colleges in India abroad. We help in2014, we are the highest ranked portal by Similar Web in education.We have also been awarded as - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia asTop 100 Startups in Asia. Collegedunia is fuelled by the energy...
-
Field Sales-
3 months ago
Gurgaon, Haryana, India Career Kendra Full timeJob Requirements Job Title: Field Sales Executive | Gurgaon & Noida | Experienced OnlyCompany Name: Career KendraLocation: Gurugram ,Haryana.Salary: Lacs P.A.Employment Type: Full Time, PermanentJoin Our Dynamic Sales Team as a Field Sales ExecutiveJob Description:Do you have a passion for sales and a knack for connecting with customers? Career Kendra is...
-
Mis Executive
2 weeks ago
Gurgaon, Haryana, India Delhi Public School, DWARKA EXPRESSWAY , SECTOR 103 , GURUGRAM Full timeDATA ANYLYST WITH GRADUATION IN TECHNOLOGYEXCELLENT IN ADVANCED EXCELLFEMALE CANDIDATES ONLY SHOULD APPLYRESIDENT OF DWARKA, NEW DELHI OR GURUGRAM SHOULD APPLYEducation: Bachelor's (preferred)Work Location: In person
-
FTC - Marketo Email Production Associate
2 weeks ago
Gurgaon, Haryana, India FRI FIL India Business and Research Services Private Limited Full timeDescription Title: Email Production Associate or Assistant manager Department: Email Marketing Team Location India Level Grade 3 We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our...
-
back office
2 weeks ago
Gurgaon, Haryana, India Divya Placement Consultant Full timeBACK OFFICE - MIS EXECUTIVE Hiwe are looking for Back-Office , MIS ExecutiveExperiance 2-5 yearsJob Location Gurugram, Sec-84 Job responsibilities:Responsible For Handling And Analysing Data,Preparing Records,Maintaining Files,Data EntryBasic Excel, MS Word Skills Needed : Email, Excel Enter, maintain & organize data in a computerHandle day to day...
-
Administration In-charge
2 weeks ago
Gurgaon, Haryana, India HEI School, Gurugram Full timeJD of Administration InchargeAbout us:HEI Schools Sector 49 Gururgam is a unit of Adiem Brilliance Pvt Ltd India. This is the first of its kind collaboration in India. Along with Finland, we aim to bring the best Finnish early childhood education to India. We are committed to change and evolve the way Early Childhood Education is currently addressed in our...
-
Sales Executive
2 weeks ago
Gurgaon, Haryana, India IGT Solutions Full timeSales ExecutivesUnlock boundless potential with IGT Solutions as we seek out passionate Sales Executives to embark on an exciting journey with our innovative team Location : Gurugram, India Responsibilities: Efficiently manage inbound customer inquiries through different channels such as voice, chat, and email. Offer expert assistance to customers seeking...