Front Desk Receptionist
1 week ago
Airblack is India's largest online skilling academy, helping people become micro-entrepreneurs or get flexible opportunities through innovative "do-it-together" (DIT) courses.
In three years, Airblack's beauty academy has trained over 35,000 students in 200+ cities as Makeup Artists, helping them start their businesses as freelancers, studio owners, or earning influencers.
We have also forayed into hospitality and culinary and helped over 500 bakers launch a baking business with our Certified Professional Baking CourseAirblack is backed by marquee investors such as Info Edge Ventures, Elevation Capital, Michael & Susan Dell Foundation, Blume Founders Fund, Better Capital and Mars Shot Ventures.
We have also been recognized by the Beauty & Wellness Sector Skill Council & Skill India as a government-certified beauty skilling partner.
Airblack has also been recognized by Forbes as a "Select 200" company with global business potential.Who are we looking for?
As Airblack enters our next phase of growth to build the largest skilling academy in India, we are looking for a Front Desk Coordinator.
This role involves a variety of administrative and clerical tasks, making it crucial to have excellent communication skills and the ability to multitask effectively.
What would you be doing?Your Major KRAs are:
Front Desk Management:
Greet and welcome guests as soon as they arrive at the office, ensuring a positive first impression of the organization.
Communication Handling:
Answer, screen, and forward incoming phone calls, ensuring prompt and professional communication.
Database Maintenance:
Maintain office security by following safety procedures and controlling access via the reception desk (maintain logbook).
Admin Management:
You will be responsible for daily administrative tasks such as filing, scheduling, and calling, while also maintaining a clean and presentable reception area.
Founders Calendar:
The Founders calendars are managed and maintained, with meetings and appointments coordinated, ensuring resources are available and any changes are promptly addressed.
Tracking of Invoices:
The individual is responsible for monitoring and tracking both incoming and outgoing invoices, collaborating with the finance team to ensure timely processing and payment.
Managing Pantry:
The task involves managing pantry inventory, ensuring it is adequately stocked with essentials like snacks and beverages, and collaborating with suppliers for regular restocking.
Catering Guest at Airblack:
The role involves welcoming and assisting visitors, ensuring a comfortable environment, and managing refreshments and catering for meetings and events as needed.
Managing Parking Issues and Restroom:
Address parking issues for staff and visitors, and ensure clean, well-maintained restrooms with necessary supplies.
Handling Food and Other Deliveries:
The job involves receiving and managing deliveries, ensuring they are distributed to the correct departments, and coordinating with delivery services to address any issues or discrepancies.
Proven work experience as a Receptionist, Front Office Representative, or similar role.
Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
Hands-on experience with office equipment (e.g., fax machines and printers).
Strong communication skills (via phone, email, and in-person).
Experience with administrative and clerical procedures.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills.
Multitasking and time-management skills, with the ability to prioritize tasks.
Customer service attitude with a genuine desire to meet the needs of others.
Why should you join Airblack?
Empowering Entrepreneurs:
We cultivate a culture of entrepreneurship where individuals are employees and owners of their work.
Experimentation & Build:
We foster a culture of rapid experimentation, freedom to fail & iterate, and owning scale-up through process building.
Unrestricted Autonomy:
When confronted with a challenge, you have the authority to take charge, exhibiting determination and resilience to overcome obstacles and ultimately succeed.
Drive for Success:
Embrace challenges head-on, applying your skills and expertise to accomplish tasks precisely and excellently.
Thriving Market Opportunity:
Join us on an exhilarating journey as we pioneer India's inaugural platform for passion skills, offering a unique and vibrant market to shape and build upon.
Work with a stellar team:
Great missions require great people - and we are fortunate to have some of the smartest and nicest people support us in our journey.
Our team comprises ex-entrepreneurs, VCs, and operators from places such as Goldman Sachs, Paytm, Oyo, Bain & Co., BCG, Urban Company, top IITs and universities such as DU and NIFT.
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