Senior Software Engineer, Integrations

1 week ago


Bengaluru, Karnataka, India Dialpad, Inc. Full time
About DialpadWork BeautifullyDialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together.

Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging.

More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights.

With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

Your roleDialpad is currently seeking a skilled Senior Software Engineer with expertise in building Integrations Products.

Based in Bangalore, our Integrations team specializes in developing a robust layer of integrations that seamlessly connect Dialpad's core features with external SaaS offerings, including CRM, Ticketing systems, and Workforce Management platforms, among others.

Our end-to-end products deliver intelligent workflow integrations with various business applications such as Salesforce, Slack, ServiceNow, Okta, and more.

Our teams are highly collaborative and comprise of cross-disciplinary professionals, including Product Managers, Designers, QA specialists, as well as Engineers specializing in Data Engineering, Data Science, and Telephony.

Every engineer on our global Engineering team is allowed to take ownership of the product features where they're able to see immediate results.

Combining communication capabilities and artificial intelligence with world-class cloud computing, the things you'll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human.

What you'll doDevelop and maintain Dialpad's Integration applications using modern technologies.
Collaborate with designers, product managers, and other engineers to deliver high-quality products.
Write clean, modular, and maintainable code using best practices along with unit tests.
Participate in code reviews to ensure code quality, maintainability, and scalability.
Ensure that features are shipped on time and with the highest quality.
Take up on-call activities to support and resolve the issues coming from the QA and the Customers.
Be responsible for deploying the new releases on a weekly release cadence.
Collaborate with cross-functional teams to build and use common components and practices across Dialpad products.
Mentor junior engineers and help them grow their skills and expertise.
Skills you'll bring5-8 years of experience in Full-stack software engineering.

Strong experience with Python, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP or other cloud infrastructures etcStrong experience Integrating with SaaS platforms using API'sStrong understanding of Authentication between SaaS platforms.

Experience with building reusable and modular components both frontend and backend.
Strong debugging and troubleshooting skills.
Strong communication and collaboration skills.

Our Tech Stack:

Python backend on Google App Engine / Google Cloud Platform, frontend running natively in Electron, numerous integrations with third-party services.

CultureWe've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equityTeamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at DialpadAt Dialpad, we are passionate about

Doing the Right Thing.

This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it's our responsibility to come together to create a culture where all Dialers can

Work Beautifully

,

Delight Our Users,

and

Innovate Continuously

to bring our world-class product to life.
Every Voice Matters

at Dialpad.

We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don't meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification.

At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.

You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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