Customer Relation Executive

2 weeks ago


Cochin, Kerala, India Fast & Timely Full time

Elevate Customer Experiences as a Customer Relations Executive
Are you a dynamic, people-oriented individual looking to launch your career with a role that places customers at the heart of every interaction? We're excited to welcome both male and female freshers to join us as Customer Relations Executives

About Us:
At
Fast & Timely, we believe that exceptional customer relations drive business success.

As a Customer Relations Executive, you'll play a crucial role in creating positive connections, fostering trust, and ensuring our customers' needs are met with the highest level of satisfaction.


What You'll Experience:

Comprehensive Training:

Our comprehensive training program is designed to equip you with the skills and knowledge needed to excel in customer relations.

Develop expertise in effective communication, problem-solving, and relationship-building.

Meaningful Interactions:
Engage with a diverse range of customers, understanding their unique requirements and providing tailored solutions that exceed expectations.

Supportive Mentorship:
Join a team of experienced professionals who are dedicated to your growth. Benefit from mentorship and guidance that helps you navigate the world of customer relations with confidence.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries.
  • Listen actively to customer concerns, empathizing and finding appropriate solutions.
  • Collaborate with internal teams to ensure timely issue resolution.
  • Maintain accurate and organized customer records for future reference.

Qualifications:

  • 10th/ + Exceptional communication skills and a genuine passion for helping others.
  • Positive attitude, adaptability, and a proactive problemsolving mindset.
  • Strong organizational skills and attention to detail.

Why Choose Fast & Timely:
Join a company that values diversity, innovation, and the transformative power of excellent customer relations. We offer a supportive and inclusive environment where your fresh ideas are encouraged, and your potential is nurtured.

Ready to Create Lasting Customer Connections?

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹9, ₹12,000.36 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Edapalli, Kerala: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:

  • English (preferred)

Speak with the employer

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