Support Specialist
1 week ago
As our new Platform Support Specialist, you'll have the opportunity to:
Provide platform support and act as 2nd line responder in carrying out technical triage to customer impacting incidents. Analyse detailed technical logs, that help triage and resolve issues in a quick and timely manner Troubleshoot 2nd line issues and really dig into the data to see the impact of issues and advise fixes 1st response to all platform related alerts including AWS services Proactively monitor the platform's performance and KPIs in line with our service level agreements, using our state-of-the-art tools Expand your skills and knowledge on OTT and linear delivery and other areas of the business Serve the live operations team in creation of monitoring dashboards & alerting Be the main point of triage in live incidents providing advice, data and impact analysis.You'll be set up for success if you have:
Experience with dealing with incidents from a technical aspect. Knowledge of KPIs that indicate performance and customer experience. Experience working with APM tooling such as New Relic, Coralogix, Experience working with live incidents in a fast environment under pressure situations. AWS Microservice knowledge such as ECS, Lambda, SQS, CloudWatch Experience working with a streaming analysis product (Conviva) Experience acting as a technical point for 1st/2nd line triaging and escalation.Even better if you have:
Demonstrable Incident Management experience A healthy passion for getting to the important detail of incidents.-
Client Support Specialist
1 week ago
Hyderabad, Telangana, India Korn Ferry Full timeWe are looking for a Client Support Specialist for one of our direct client. The Client Support Specialist will is responsible for troubleshooting and managing applications for both internal and external users. They will provide support via phone, email, and Teams, and conduct face-to-face screen sharing troubleshooting sessions.Job Title:Client Support...
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Client Support Specialist
1 week ago
Hyderabad, Telangana, India Korn Ferry Full timeWe are looking for a Client Support Specialist for one of our direct client.The Client Support Specialist will is responsible for troubleshooting and managing applications for both internal and external users.They will provide support via phone, email, and Teams, and conduct face-to-face screen sharing troubleshooting sessions.Job Title:Client Support...
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Client Support Specialist
1 week ago
Hyderabad, Telangana, India Korn Ferry Full timeWe are looking for a Client Support Specialist for one of our direct client. TheClient Support Specialistwill is responsible for troubleshooting and managing applications for both internal and external users. They will provide support via phone, email, and Teams, and conduct face-to-face screen sharing troubleshooting sessions.Job Title:Client Support...
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Account Health Support Specialist
1 week ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeOverview: strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health...
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Account Health Support Specialist
1 week ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeOverview: strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health...
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ITSM Support Specialist
1 week ago
Hyderabad, Telangana, India APN Consulting Full timeAPN Consulting has an immediate need for a direct client requirement:Job Title: ITSM Support Specialist (L1/L2)RemoteContract – 6-12 MonthsExperience: Minimum 2 -4 YearsPosition: 2Job Summary:We are seeking a dedicated and experienced ITSM Support Specialist to join our offshore team. The ideal candidate will have a strong background in L1 and L2 support,...
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Support Project Specialist
1 week ago
Hyderabad, Telangana, India NTT DATA Services Full timeNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Support Project Specialist to join our team in Hyderabad, Telangana, India. "Seeking a Support Project Specialist with a...
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Support Project Specialist
1 week ago
Hyderabad, Telangana, India NTT DATA Services Full timeNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Support Project Specialist to join our team in Hyderabad, Telangana, India."""Seeking a Support Project...
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Support Project Specialist
1 week ago
Hyderabad, Telangana, India NTT DATA Full timeJob DescriptionNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Support Project Specialist to join our team in Hyderabad, Telangana, India."""Seeking a...
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Support Project Specialist
4 weeks ago
Hyderabad, Telangana, India NTT DATA Services Full timeNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Support Project Specialist to join our team in Hyderabad, Telangana, India."""Seeking a Support Project...
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Support Project Specialist
4 weeks ago
Hyderabad, Telangana, India NTT DATA Services Full timeReq ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Support Project Specialist to join our team in Hyderabad, Telangana (IN-TG), India (IN)."Seeking a Support Project...
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Support Project Specialist
1 month ago
Hyderabad, Telangana, India NTT DATA Services Full timeReq ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Support Project Specialist to join our team in Hyderabad, Telangana (IN-TG), India (IN)."Seeking a Support Project...
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Support Project Specialist
1 month ago
Hyderabad, Telangana, India NTT DATA Services Full timeNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Support Project Specialist to join our team in Hyderabad, Telangana, India.Seeking a Support Project...
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Support Project Specialist
1 month ago
Hyderabad, Telangana, India NTT DATA Services Full timeNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Support Project Specialist to join our team in Hyderabad, Telangana, India."""Seeking a Support Project...
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Support Project Specialist
1 month ago
Hyderabad, Telangana, India NTT DATA Services Full timeNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Support Project Specialist to join our team in Hyderabad, Telangana, India."""Seeking a Support Project...
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Support Project Specialist
1 week ago
Hyderabad, Telangana, India NTT DATA Services Full timeNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Support Project Specialist to join our team in Hyderabad, Telangana, India.Seeking a Support Project...
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Support Project Specialist
4 weeks ago
Hyderabad, Telangana, India NTT DATA Services Full timeNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Support Project Specialist to join our team in Hyderabad, Telangana, India.Seeking a Support Project...
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Support Specialist
1 week ago
Hyderabad, Telangana, India DAZN Full timeAre you passionate about live sport? Are you someone who takes pride in getting the job right first time? Are you an inquisitive person that enjoys investigating issues? DAZN is one of the fasting growing streaming companies in the world and stream over 40 different sports, from more than 300 different leagues, in over 200 countries. We always continue to...
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Support Project Specialist
1 week ago
Hyderabad, Telangana, India NTT DATA Full timeJob DescriptionNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Support Project Specialist to join our team in Hyderabad, Telangana, India."""Seeking a...
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Support Project Specialist
1 week ago
Hyderabad, Telangana, India NTT DATA Full timeJob Description**NTT DATA Services** is looking for exceptional, innovative, and passionate individuals to join their team in Hyderabad, Telangana, India.We are in search of a **Support Project Specialist** with over 8 years of experience, strong understanding and experience in support projects, efficient incident handling, knowledge of KPIs and SLAs to...