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Senior Client Server Software Analyst

4 months ago

Pune, Maharashtra, India TSYS Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Key Responsibilities:

Monitor the health and performance of critical applications and systems using Kibana and other monitoring tools. Respond promptly to alerts and incidents during on-call shifts to ensure minimal downtime and disruptions. Diagnose and resolve application-related issues efficiently, escalating complex problems when necessary. Execute and troubleshoot Jenkins jobs for continuous integration and deployment. Maintain and improve automated deployment pipelines to enhance efficiency and reliability. Perform routine network application health checks to identify and resolve connectivity or performance issues. Execution and monitoring of application releases to production environments. Utilize Kibana to create and analyze dashboards, logs, and watchers for proactive issue identification and performance optimization. Utilize your knowledge of basic Linux commands to assist in troubleshooting and maintaining application servers. Work with cloud resources (GCP) to ensure application scalability and resilience. Maintain clear and up-to-date documentation for procedures, configurations, and incident resolutions. Collaborate with team members to share knowledge and best practices. Collaborate with network and infrastructure teams to ensure optimal network performance.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.