![Tech Mahindra](https://media.trabajo.org/img/noimg.jpg)
Customer support _billing
1 week ago
Minimum 1 year of International voice experience (Customer service (Billing), basic technical & Sales) –Preferred
In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay & Surcharges, Service charges and taxes)
Clarity in thought process (Able to articulate his/ her thought)
Ability to handle tough situation with customer.
Excellent communication skills.
Customer handling skills.
Strong ability to multitask and take fast decisions independently.
Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
Customer Centric & Logical Thinking & Need to be Enough Spontaneous
Ensure Timely & Professional Responses to all Queries,
Experience resolving customer issues, billing, and/or handling product Q&A.
Interest in learning new technologies.
Experience promoting and/or selling products and services.
Demonstrated communication skills.
Resolving device issues using troubleshooting techniques and providing clear and concise information.
Reviewing account information and answering questions about billing or services.
Job Location - Pune Hinjewadi Phase 3.
Shifts – US Shifts
Interview Round - 1. UAT Round
- Versant Round cut off score 60 and above.
WIRELESS
Job Role / Designation
Customer Support for Semi tech process.
Customer care representative - >1 year
Sr. Customer care representative - >2 year
Open Positions ( Vacancy)
100 in pune with an Immediate effect.
Communication
Excellent Communication skills who can speak with US natives
Experience (Yrs)
minimum 1 ys of Int. Bpo voice exp
Should have computer and Internet knowledge / knowledge of Billing queries
Experience Type (B2B/B2C)
B2B and B2C
Fixed CTC
4 lpa to 4.5 lpa
Office Location
Pune Hinjewadi
Mode of Work (Onsite/WFH/Hybrid)
Onsite – Work from Office
Geography
US Telecom Project
Working Days
5 days per week / split week off
Industry Pref
BPO
Geography ( Domestic/International)
International
Age Criteria
Education
UG drop / Any Graduate
Should not be perusing regular / part time course
Any course which affects the job is not to be sources
Must Have
International voice process
Cab facility available
Both Side (deduction of 1000 per month in Pune)
Shift Timings ( EU/Middle East//US/UK Shift)
US process – night shift will be there but agent should be ok with 24*7 / rotational shifts
Process company (Client Name)
Client name cannot be disclosed but it would be a US based Telecom Process
Company – Tech Mahindra BPS Ltd
Transport Boundary
Attached for Pune
Interview Round
- HR Screening2. TL OPS Round (UAT)3. Versant Round – 60 for Voice.4. Documentation – Aadhar verification via Digi locker + Phot ID + all qualification documents + All experience documents + 3 pay slips if experience.
-
Customer support _billing
1 week ago
Pune, Maharashtra, India Tech Mahindra Full timeJob description Minimum 1 year of International voice experience (Customer service (Billing), basic technical & Sales) –Preferred In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay & Surcharges, Service charges and taxes) Clarity in thought process (Able to articulate his/ her thought) Ability to handle...
-
Customer support _billing
1 week ago
Pune, Maharashtra, India Tech Mahindra Full timeJob descriptionMinimum 1 year of International voice experience (Customer service (Billing), basic technical & Sales) –PreferredIn Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay & Surcharges, Service charges and taxes)Clarity in thought process (Able to articulate his/ her thought)Ability to handle...
-
Customer support _billing
1 week ago
Pune, Maharashtra, India Tech Mahindra Full timeJob description Minimum 1 year of International voice experience (Customer service (Billing), basic technical & Sales) –Preferred In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay & Surcharges, Service charges and taxes) Clarity in thought process (Able to articulate his/ her thought) Ability to...
-
CUSTOMER SUPPORT Executive
3 weeks ago
Pune, Maharashtra, India calibehr business support services private limited Full timeApply for CUSTOMER SUPPORT Executive, Calibehr Business Support Services Pvt Ltd in Pune for 0 - 2 Year of Experience on
-
CUSTOMER SUPPORT Executive
2 months ago
Pune, Maharashtra, India calibehr business support services private limited Full timeApply for CUSTOMER SUPPORT Executive, Calibehr Business Support Services Pvt Ltd in Pune for 0 - 2 Year of Experience on
-
Customer Support
1 week ago
Pune, Maharashtra, India Siemens Industry Software (India) Private Limited Full timeSiemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM)...
-
Customer Support
1 week ago
Pune, Maharashtra, India Quess IT Staffing Full timeAbout Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...
-
Customer Support
1 week ago
Pune, Maharashtra, India SKYLARK HR SOLUTIONS Full timeRole: Customer SupportExperience: 1+ & 2+ yearsSalary: Upto 6LpaLocation: PuneGraduate: Any Graduate Excellent communication skills to attend/resolve client issues on calls/chat/mail. Excellent communication CEFR B2, C1, C Mandatory B2C voice process experience (B2B will not be considered) Customer service experience into the telecom industry is a must....
-
Customer Support
1 week ago
Pune, Maharashtra, India SKYLARK HR SOLUTIONS Full timeRole: Customer Support (voice)Experience: Freshers to 1+ yearsSalary: Upto 3LPALocation: PuneInterview mode: VirtualFluent communication in Englishshould work in customer support in telecom industryshould work in B2C voice processWilling to work in Rotatioanl shiftRegards,HR MahalakshmiSalary: Up to ₹300,000.00 per yearBenefits: Health insurance Provident...
-
Customer Support
1 week ago
Pune, Maharashtra, India Reality Premedia Services Pvt Ltd Full timeJob Description - Support ExecutiveWe need a Support Executive to support one of our American clients This Executive will provide Chat support or Project support to the client Working hours will be India Night Shift (6:30 pm to 3:30 am IST) Good English communication skill, written and verbal, is essential for the job Actual work related training will be...
-
Customer Support
1 week ago
Pune, Maharashtra, India Lancesoft Full timeCompany : Infosys BPMprofile : Customer support AssociateQualification : GraduationExperience : 1 yearLocation : PuneResponsibilities: Excellent communication skills to attend/resolve client issues on calls/chat/mail. Communication scale CEFR :C1, C2: Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills...
-
Director, Customer Support
1 week ago
Pune, Maharashtra, India Icertis Full timeWith unmatched technology and category-defining innovation, Icertis pushes the boundaries of what's possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information...
-
Director, Customer Support
1 week ago
Pune, Maharashtra, India Icertis Full timeWith unmatched technology and category-defining innovation, Icertis pushes the boundaries of what's possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information...
-
Customer Support
1 week ago
Pune, Maharashtra, India Cybage Full timeCustomer Support (Healthcare)Location:Pune, IndiaExperience:3-7 Years Knowledge in verification, eligibility, and benefits prior authorization checking for this in an EMR. Lead, evaluate, and maintain processes and workflow to ensure efficient and accurate billing and collections. Knowledge of creating Date of Service Charges Post and track receipts from...
-
Customer Support Associate
1 week ago
Pune, Maharashtra, India Cloud Software Group Full timeAbout Cloud Software GroupCloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...
-
Customer Support Lead
1 week ago
Pune, Maharashtra, India LotusFlare, Inc. Full timeJob Description LotusFlare is seeking a proactive and dynamic Customer Support Lead to join our team. As a Customer Support Lead, you will play a pivotal role in ensuring the highest level of satisfaction for our customers across various platforms. You'll be responsible for leading a team of support specialists, providing guidance, training, and ensuring...
-
Customer Support
1 week ago
Pune, Maharashtra, India Lancesoft Full timeCompany : Infosysprofile : Customer support AssociateQualification : GraduationExperience : Fresher 1 yearLocation : PuneLanguage : EnglishJob Types: Full-time, Regular / PermanentSalary: Up to ₹240,000.00 per yearSchedule: Day shiftAbility to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work...
-
Manager, Customer Support
1 week ago
Pune, Maharashtra, India 6sense Full timeOur Mission:6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.Our...
-
Customer Support Executive
1 week ago
Pune, Maharashtra, India PrimoHunt Global Services Full timeWe have urgent requirement for "Business Development Officer at Chinchwad in Pune" post in Pune.Pl Refer your friends.Designation: Customer Support ExecutiveJob Profile:We are hiring for Customer support Officer, Business Development Officer for IT Software firm at Chinchwad location in Pune.Qualification: Any Graduate or min 12+ std with excellent English...
-
Customer Support Representative
1 week ago
Pune, Maharashtra, India Optimas Solutions Full timeCustomer Support RepresentativeGloucester, UKAbout Optimas:Optimas is a global distributor of integrated supply chain solutions, and engineering support focused ondelivering fasteners, components, industrial and safety supplies to our diverse customers around theworld. Our local, on-the-ground teams understand the nuances of every community we serve....