Diploma Trainee
1 week ago
Roles and Responsibilities
Customer experience
- Enhance customer experience by resolving customer service requests or grievances on time
- Service outlet
Manages authorized service outlets within the assigned area to achieve the desired service turnaround time (2 days) ensuring consistent quality, costeffective, and flexible service.
- Verifies field performance of our products along with competitors and highlights field feedback/ deviations including benchmarking features
- Involves in tracking field feedback on new products for up to one year and product improvement/corrective actions made against complaints through ECNs.
- Lodges product failure along with failed components for fixing their root causes and further corrective actions.
Training
Participates in dealer meet mechanic meet, customer meet and promotions Conduct field training program to ASCs/ Dealer/Area Mechanics and service or maintenance camp as per service plan.
Work Location:
TEXMO INDUSTRIES
Ramdas Tukaram Khutwad Warehouse,
Survery No.164, Phursungi Village Road,
Pune
MAHARASHTRA
Salary:
From ₹12,500.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Education:
- Diploma (required)
- Health insurance
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