Diploma Trainee

1 week ago


Pune, Maharashtra, India Texmo Industries Full time
We are looking for Diploma Mechanical / Electrical Freshers willing to travel and provide service to our customers.

Roles and Responsibilities
Customer experience

  • Enhance customer experience by resolving customer service requests or grievances on time
  • Service outlet
    Manages authorized service outlets within the assigned area to achieve the desired service turnaround time (2 days) ensuring consistent quality, costeffective, and flexible service.
Product performance enhancement

  • Verifies field performance of our products along with competitors and highlights field feedback/ deviations including benchmarking features
  • Involves in tracking field feedback on new products for up to one year and product improvement/corrective actions made against complaints through ECNs.
  • Lodges product failure along with failed components for fixing their root causes and further corrective actions.


Training
Participates in dealer meet mechanic meet, customer meet and promotions Conduct field training program to ASCs/ Dealer/Area Mechanics and service or maintenance camp as per service plan.


Work Location:

TEXMO INDUSTRIES
Ramdas Tukaram Khutwad Warehouse,

Survery No.164, Phursungi Village Road,

Pune

MAHARASHTRA

Salary:
From ₹12,500.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Education:

  • Diploma (required)
  • Health insurance


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