Beat Trainer

7 days ago

Jaipur, Rajasthan, India Abacus Consultants Full time

- 8 years:

Any Graduate:

Training:

9 lkh ~ 10 lkh:

  • Job Description
  • Capability Building | D2C Channel
  • Position Overview:
  • Beat Trainer serves as an enabler for the performance of Airtel Friends and Store Managers
- across Own and Franchise Retail stores of Airtel in Hyderabad. Beat Trainer would have
- approximately 100 Airtel Friends allocated to him across 15-20 stores. He/ She shall collaborate
- with D2C Head, Area Managers and Centre Capability Building team to design and execute
- training interventions for these 100 people.

  • Job Responsibilities:
  • Identify the training needs basis the observational studies and interactions with Airtel
Friends- Visiting the stores daily to provide On Job Training to Airtel Friends

  • Driving performance of Airtel Friends through training interventions
  • Driving desired input parameters through behavioral training
  • Demonstrate the ideal customer interactions to Airtel Friends
  • Coach the Airtel Friends on Soft Skills, Products and Processes
  • Conduct trainings for new product/process launches
  • Conduct Fitness certifications for Airtel Friends

Qualifications & Attributes:

  • Excellent communications skills; professional presentation skills; selfstarter, cooperative
attitude; team player.- 3+ years of training experience; On Job Training experience is preferred.

  • Coordination and program execution skills required to interface with all the stakeholders.

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