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Quality & Support Intern

3 months ago

Chennai, Tamil Nadu, India Ascendo pvt ltd Full time

Roles & Responsibilities:

  • Customer onboarding.
  • Train/educate customers regarding Ascendo products.
  • Develop healthy working relationships with customers.
  • Resolve customer issues.
  • Understand & analyze customer needs.
  • Be the customer advocate.
  • Promote customer loyalty.
  • Encourage upsells & crosssells.
  • Manage retention.
  • Create product collateral to showcase Ascendo products.

Skills required:

  • Exceptional ability to communicate and foster positive business relationships.
  • Being Social
- comfortable talking to new people, listening to their needs & empathizing with them.

  • Problem solving & analytical thinking.
  • Public speaking.
  • Technical skills required, as they relate to the use of the product.
  • Need to adapt to working with both internal and external teams.
  • Emotionally intelligent & positive attitude.

It would be great to have:

  • An independent thinker who is passionate about doing this work.
  • Detail oriented nature.
  • Possessing a consistent work ethic.

Other Details:

-
Timings:10:00AM to 7:00PM (Should be flexible)
-
Days of Work:Mon-Fri (5 days)
-
Stipend:10,000 Per month (Will be converted fulltime based on the performance)

-
Location: Santhome, Chennai

Job Type:
Internship

Contract length: 3 months

Salary:
₹6, ₹10,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday
  • Morning shift

Speak with the employer
Expected Start Date: 11/09/2023