Credit Intelligence

2 weeks ago

Thrissur, Kerala, India HDFC Bank Full time
Department

  • CIC
  • CD
  • Job posted on


 Aug 21, 202
  • Employee Type
  • Permanent-Sales Vertical
  • Experience range (Years)
  • 1 year 3 years

Group Company:
HDFC Bank Limited

Designation:
Credit Intelligence & Control

  • CD
  • Officer

Position description:
Providing support towards reducing fraud risk in the Consumer Durables product

Primary Responsibilities:

  • Checking for anomalies such as freelancer / third party sourcing at the concerned dealer outlet
  • To support in carrying out investigations on all suspected risk marked cases and also on frauds detected post disbursement and
- and assist in initiating remedial procedures towards recovery to conduct Seeding and Mystery Shopping activity on the RO's and the Dealership.

  • To conduct regular visits to the dealerships and check for any suspicious activity and highlight the same for immediate action.
  • To conduct minimum 60 visits in a month which includes a) dealer surprise visits and all the field referrals, b) RO Profile checks.
  • Responsible for gathering concerns on any issues related to misconduct by the RO's at the dealership.
  • To conduct monthly trainings of all the RO's on the basic compliance requirements as well as Dos and Don'ts on hygiene related items.
  • Operation Desk Screening & sampling and Post disbursal Sampling, responsibility to highlight the disconnect and reporting the same through MIS.

Additional Responsibilities:

  • Engaging with Business and Credit unit to discuss and resolve matters pertaining to specific cases
  • MIS reporting to Location managers and Regional teams on various data requirements

Educational qualifications preferred
-
Category: Bachelor's Degree, Master's Degree

Required work experience
-
Industry: BFSI

-
Role: Fresher/Sales

-
Years of experience: 0 to 5

Key Performance Indicators:

Proactive, Ability to complete the given task within defined time period

Required Competencies:

  • Honesty & integrity
  • Hard & smart working
  • Go getter attitude
  • Ability to convince & influence
  • Good communication Skills
  • Proficiency in excel and adequate system knowledge.

Other:

  • Reporting Designation: Location Manager
  • Reporting Department-Sub BU: CIC
  • CD

Work Environment Details:

Field work

Other details
- **Contract Types**: PERMANENT