L3- Production support(Java)

1 week ago

Pune, Maharashtra, India Jobs for Humanity Full time
Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Engineering

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the Team:

The FIS team is made up of 50+ people. There is also a support team based in Manila who take care of patching, certificates, level 1 on call, user management as well as more complex system administration tasks.

What you will be doing:

This position is with Retirement group with following responsibilities:

  • Understanding of customer support processes and tools, follow defined production support processes.
  • Interact with customers, product owners, cross-functional engineering teams to troubleshoot issues, provide workarounds and bug fixes by leveraging your software development skills.
  • Understand the Retirements platform as well as its implementation at the assigned customers very well including configurations, customizations, and integrations.

You will be the support point-of-contact person for both technical and functional support items – basically being the customer's go to person

What you bring:

  • 7-10 years of relevant experience.
  • 5+ years of experience in Production Support, Application Development and Sustain engineering role.
  • Expertise on AWS, Cloud Computing and Microservices will be an added advantage.
  • Strong troubleshooting skills on Java platform with expertise in Core Java, SQL and JavaScript.
  • Taking ownership and responding to open support tickets.
  • Closing open support tickets by adhering to the production support service level agreements
  • Identifying and implementing automation opportunities to ensure success.
  • Monitoring applications and infrastructure alerts and reacting quickly.
  • Prepare and maintain up-to-date documentation of systems and procedures, and other relevant information.
  • Work independently on issues assigned as well as collaborate across the product organization, when needed.
  • Recommending and implementing solutions to mitigate repeat product issues.
  • Code corrections for identified defects for new and existing releases of the software.
  • Ensure compliance with predefined coding best practices.
  • Ensure adherence to processes as required by the project.
  • Coordinate with lead (s) and business analyst(s) with focus on effective communication from a delivery perspective.
  • The individual may be required to work on multiple areas simultaneously (development, platform releases, installations, conversions, production support, training, etc.)

Skills

·Core Java, Latest features of Java (8 & 11)·Web services – SOAP & REST·Frameworks – Spring, Hibernate, Junit (Unit testing), spring boot (good to have)·Sound knowledge of Databases – Oracle, MS-SQL (My-SQL is good to have)·Background of building Web applications is mandatory.·Sound analytical & communication skills.·Sound debugging skills & hands on knowledge of industry standard tools such as IntelliJ, eclipse, SOAP UI etc.·JavaScriptFront end skills includes·Front End Technologies like Angular, React, AEM, HTML5, CSSGood to have Skills·AWS·Knowledge of Design patterns·Deployment and insight on App. Servers – Tomcat and JBoss

What we offer you:

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities – FIS is your final career step
  • A competitive salary and benefits
  • A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FISTM is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor's 500 Index

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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