Admissions Lead

1 week ago


Delhi, Delhi, India International Management Institute - IMI Full time
Role Summary:

The job holder is responsible for overseeing the Admission Office at the New Delhi Campus of International Management Institute. Their main task is to strategize and manage a streamlined admissions process effectively.

This role, based in New Delhi, involves creating programs to interact with and provide a top-notch admissions journey for candidates, parents, and other stakeholders. The position directly reports to the Head of Admissions at International Management Institute.



Job Responsibilities:
  • Admissions Process: Responsible for the end-to-end management of the admissions process for IMI New Delhi's full-time programs. This includes overseeing the application process, applicant profile assessment, candidate selection, interview coordination, and final admission decisions.
  • Outreach Initiatives: Execute various online and offline outreach plans to connect with prospective students fitting the desired criteria.
  • CRM: Collaborate with the tech service provider to ensure the application portal runs smoothly for all programs. Also, ensure seamless integration of all communication channels with the CRM system.
  • Team Management: Lead, coach, and evaluate the performance of the Admissions Office team. Collaborate with the student-led Admissions Committee to organize outreach and engagement efforts.
  • Query Management: Establish and manage an efficient query resolution and complaint redressal mechanism using different communication avenues like email, phone, and social platforms.
  • Database Management: Maintain accurate records of all admission-related data including applications, enrollments, fee transactions, etc.
  • Digital Communication: Coordinate with the Digital Communications team to ensure timely release of relevant informational material for prospects and candidates.
  • Stakeholder Management: Liaise with various offices like Programme, Finance, Registrar, etc., to handle operational aspects related to the admissions process.

Key Skills:
  • A comprehensive understanding of the admissions procedures in higher education institutions, specifically in management education.
  • Outstanding interpersonal skills, organizational abilities, and strong verbal & written communication skills.
  • Professional behavior with a warm and approachable demeanor.
  • Proficiency in MS Office.

Qualification: Post Graduate degree in management, communications, public relations, or a related field, with 12-15 years of work experience, out of which a minimum of 5 years in Higher Education Institutions.


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