Team Lead For Customer Service

Position: Customer Support Team LeadLocation: Mumbai (Lower Parel)Roles and Responsibilities: Lead and inspire a team of customer experience associates to deliver exceptional serviceand satisfaction across all communication channels. Provide guidance and support to team members, ensuring they adhere to companypolicies and procedures, including privacy and...

Job Title: Customer Service AssociateCompany: ZivameLocation: Moti NagarJob Type: Blended ProcessWork Schedule: 6 days working with a rotational offRequirements: Minimum 6 months of BPO customer service experience is required. Undergraduates and graduates are both eligible to apply. Excellent proficiency in both English and Hindi languages. Strong verbal and...

Job DescriptionManages the functioning and daily activities of groups.Establishes precise targets and key performance indicators for the team.Assigns objectives and duties to others and ensures that they achieve their goals regularly.Must excel in attrition & shrinkage management.Conducts regular performance reviews. Motivates the team.Determines the...

Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and...

Job summaryAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're...

About US:Career Launcher Media is the institutional business arm of CL Educate Ltd (NSE:CLEDUCATE) that offers digital marketing & print solutions, events, and student outreach services to higher education institutions & universities across India.Requirements: Worked as counsellor and should have team handling experience. Experience in the EduTech/EdTech...

Company DescriptionICFM Institute of Career In Financial Market (Unit of Career Pro Ventures Ltd) is the leading Stock Market Institute in Delhi, India. We offer comprehensive instruction and training on all aspects of trading on the stock market, from basic to advanced strategies. With experienced experts and a range of courses, we are dedicated to your...

Since our establishment, IDEMIA has been dedicated to enhancing global security with our advanced identity technologies. Our expertise in biometrics and cryptography positions us as the preferred partner for numerous governments and enterprises worldwide, serving clients in over 180 countries, including renowned brands. By leveraging our unique capabilities,...

Company DescriptionICFM - Institute of Career In Financial Market (Unit of Career Pro Ventures Ltd) is the foremost Stock Market Institute based in Delhi, India. We specialize in offering thorough guidance and education covering all facets of stock market trading, ranging from fundamental to advanced tactics. Fueled by seasoned professionals and an array of...

Job DescriptionAre you looking to advance your career by moving into a Customer Support Team Leader role? If so read onOur client is a British technology company and is on a mission to protect and save lives by making innovative home safety products which are simple and accessible. They aim to revolutionize the way business is conducted in its chosen...

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

Contact Center Operations Management: Oversee the daily operations of the contact center, ensuring smooth and efficient functioning. Develop and implement contact center policies, procedures, and guidelines to optimize performance and ensure compliance with quality standards. Monitor key performance indicators (KPIs) and metrics to evaluate contact center...

New Client Acquisition Lead Generation Meeting up various CHRO's and TA leads and presenting R2R's value preposition Sales Strategies Doing background check of companies to identify company culture and trends Getting exclusive mandates from clients Attending various HR meetsClient Management Managing existing set of clients Developing rappo with various HR's...

REQUIREMENT SPECIFICATION SHEETRoleEsker LeadExperience RangeOverall Experience – 8+ yearsJava script experience: 3+ yearsMandatory Skills (MUST HAVE)Skill 1 (Seating Chart)Good domain experience in Finance (Order Management process, Accounts Receivable process,etc.)Develop and maintain existing product codebase using JavaScript.Strong understanding of...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...

Company DescriptionICFM - Institute of Career In Financial Market (Unit of Career Pro Ventures Ltd) is renowneded as the top-notch Stock Market Institute in the bustling city of Delhi, India. We provide top-notch instruction and training encompassing all facets of trading on the stock market, covering everything from fundamental to advanced strategies. By...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking team Lead for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key...

Job DescriptionWe are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling customer inquiries, and assisting with debt collection from delinquent clients and managing accounts receivable. This role plays a crucial part in maintaining positive...

Job DescriptionWe are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling customer inquiries, and assisting with debt collection from delinquent clients and managing accounts receivable. This role plays a crucial part in maintaining positive...

ResponsibilitiesResponsible In Managing a Team of 20 to 30 Agents.Setting And Meeting Performance Targets for Accuracy, Efficiency and QualityEnsuring meeting SLAMonitor the performance standards of the team against planned objectives and recommending and/or taking corrective actions.Document, examine and report quality issues their response and suggest...