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L3 Support Engineer

3 months ago


Mumbai, Maharashtra, India HyringNinja Full time

Job Description :


Requirements :


  • Researching and resolving technical issues
  • Filing reports regarding technical problems
  • Walking stakeholders (L1 support team primarily) through solutions
  • Collaborate with other engineering teams, Product Management and Account Management teams & Experience


Requirements :


  • Overall 2+ years of relevant experience with a Bachelor's or Master's Degree (preferably in Computer Science or Information Science)
  • Must be selfdriven with excellent troubleshooting, problemsolving and analytical skills
  • Excellent communication skills to effectively communicate solutions or an action plan to stakeholders
Strong database querying skills (MySQL in particular)

  • Strong conceptual knowledge in core java and should be strong in debugging and deploying Java based applications.
  • Experience in Agile (Kanban) project methodologies.
)