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L3 Support Engineer
3 months ago
Job Description :
Requirements :
- Researching and resolving technical issues
- Filing reports regarding technical problems
- Walking stakeholders (L1 support team primarily) through solutions
- Collaborate with other engineering teams, Product Management and Account Management teams & Experience
Requirements :
- Overall 2+ years of relevant experience with a Bachelor's or Master's Degree (preferably in Computer Science or Information Science)
- Must be selfdriven with excellent troubleshooting, problemsolving and analytical skills
- Excellent communication skills to effectively communicate solutions or an action plan to stakeholders
- Strong conceptual knowledge in core java and should be strong in debugging and deploying Java based applications.
- Experience in Agile (Kanban) project methodologies.