Senior Principal Consultant

2 weeks ago


Gurgaon, Haryana, India Genpact Full time
Genpact (

NYSE:
G) is a global professional services and solutions firm delivering outcomes that shape the future.

Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are seeking a highly experienced and skilled Senior Delivery Leader with a strong background in the Insurance domain.
The ideal candidate should have a

minimum of 10 years


of experience in managing Large Data Modernization projects in the Cloud, Data & Analytics Project, and Data Operations Production Support.

The candidate should be a strong communicator, aggressive in achieving goals, and possess a proven track record in managing internal operations, including Resource Management, Revenue & Profit Management, Hiring, and Billing.


Responsibilities:

Lead and manage Large Data Modernization projects in the Insurance domain, ensuring successful delivery within budget, timeline, and quality standards.

Oversee Data & Analytics Projects, providing guidance and support to the project teams, ensuring efficient execution and meeting client expectations.

Manage Data Operations Production Support, ensuring smooth operations, timely issue resolution, and adherence to service level agreements (SLAs).Experience in Incidence & Release ManagementCollaborate closely with cross-functional teams, stakeholders, and clients to understand project requirements, provide strategic guidance, and drive effective decision-making.

Monitor and manage project risks, proactively identifying and mitigating potential issues to ensure project success.
Utilize strong communication skills to effectively convey project status, updates, and escalations to internal teams, clients, and senior management.
Lead and manage internal operations, including resource management, revenue & profit management, hiring, and billing.
Helping solve client problems and managing financial aspects of contracts.
Ensuring contracts are carried out according to agreed terms.
Foster positive

relationships with

our customers as their primary point of contactIdentify upselling and cross-selling opportunities.
Develop and maintain strong relationships with clients, ensuring customer satisfaction, and identifying opportunities for business growth.

Stay updated with industry trends, emerging technologies, and best practices in the Insurance domain, and provide guidance for incorporating them into project delivery.

QualificationsBCA/B Tech or EquivalentBachelor's or master's degree in a relevant field is preferred.
Relevant certifications in project management or data analytics will be an added advantage.


Preferred SkillsExperience in Insurance Domain (P&C is preferred) Proficient in Data Visualization tools & good analytical and problem-solving skills and ability to handle client discussions.


Requirements:

Minimum of 10 years of experience in the Insurance domain, specifically in managing Large Data Modernization projects in the Cloud, Data & Analytics Project, and Data Operations Production Support.

Should have Safe Agile & PMI ertification.
Proven track record of successfully delivering complex projects within budget, timeline, and quality standards.
Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, stakeholders, and clients.
Excellent leadership and management abilities, with experience in resource management, revenue & profit management, hiring, and billing.
Deep understanding of the Insurance industry, its challenges, and opportunities, with a focus on data modernization and analytics.
Strong problem-solving and decision-making skills, with the ability to proactively identify and mitigate project risks.
Experience in working with Cloud technologies like Azure, AWS and GCP, data platforms, and analytics tools.
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