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Customer Service Data Entry Representative I
1 week ago
JOB DESCRIPTION
Title: Customer Service Data Entry Representative I
Location: India
The Customer Service Data Entry Representative is responsible for supporting department objectives. This is accomplished through precise, accurate and prompt completion of the job duties.
ACCOUNTABILITIES & ESSENTIAL FUNCTIONS
Accurately and efficiently performing data entry for the Sales Operations team while displaying a sense of urgency; maintaining a high level of commitment to achieve quality and productivity goals. Reviewing customer contracts and bringing any discrepancies to management for review and approval. Adapting to changing situations and restructuring tasks and priorities as changes occur within the business and organization. Releasing customer orders after contract approval. Ability to use OCR Software and file documents electronically. Process 3PL Customer Orders and Customer Service Inquiries. Working as a team contributor towards excellence in quality and results driven.SKILLS & CERTIFICATIONS
Proficiency level in English - Ability to communicate professionally and be clear in ideas and thoughts expressed. Strong problem solving and research skills using the internet. Skill evaluation: Math 80%, Spelling 80%, Typing 40 WPM, Basic Excel 70% PC experience in a Microsoft Windows environment (Word, Excel, Outlook), proficient with internet and other software. Ability to use, read, and interpret spreadsheets, printed reports, and a dual terminal screen.REQUIREMENTS
Bachelor's degree in any field. Someone able identify/Understand and relate Electronics component terminologies would be an added advantage.This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.
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