Guest Relation Executive For Mall

2 weeks ago


Pune, Maharashtra, India konrad integrated Full time
Job Description

Duties & Responsibilities:

  • Welcome and greet guests during check-in and check-out
  • Allocate time & resources efficiently to deliver results under changing environment
  • Responsive to change by altering behavior and eagerness to learn new skills
  • Conversant with the information regarding the mall, brands and any other activities
    happening within the mall
  • Professional approach towards dealing with the customers
  • Prompt in dealing with the complaints and concerns
  • Ensure regular cleaning of the restrooms and floors
  • Provide support to other functions as and when required
  • Abide by the rules, regulations and policies laid down by the management
  • Collect & analyze customer feedback along with his likes and dislikes
Contact Us:-
Requirements
Job Requirements: - High school diploma or equivalent. - Excellent communication and customer service skills. - Ability to work in a fast-paced and dynamic environment. - Strong problem-solving and decision-making abilities. - Ability to handle stressful situations and remain calm under pressure. - Good physical fitness and the ability to lift heavy luggage. - Knowledge of airport regulations and procedures is preferred. - Prior experience in the aviation industry is a plus.

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