Category and Operations Manager
2 weeks ago
Job Profile: Category and Operations Manager
Roles and Responsibilities:
Category Manager will be joining core-team, leading end-to-end responsibility for creating a successful product line, from the blueprint to complete execution. We're open to candidates owning more than one category, depending on the experience and pedigree.
Key job responsibilities include, but are not limited to,
Strategy Understand the product / market - Current products/service available in the category, their market positioning, gaps in market Understand the consumer - Who are target consumers, what are their needs Understand the service provider - What they need, how to grow their business Operations Service Provider relationships - Develop and manage relationships with them, work with them on commercials / promotions Day-to-day fulfillment - Track transactions and fulfillment data, and come up with process improvements based on insights from the data Marketing - Work with marketing team to create relevant, targeted campaigns Engagement - Set up processes for service provider's engagement with platform P&L responsibility Monitor revenue, expenses and margins - own the product P&L completelyQualification:
Undergraduate from a top-tier college Qualities - Ability to take ownership and drive things, analytical, eye for detail, ability to deal with traditional businesses and negotiate on commercials, iterative approach - build hypothesis, experiment, collect data and improvise, strong interest in direct-to-consumer business Consulting experience in a top-tier firm is a plus-
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