Principle UX Researcher

1 week ago


Bengaluru, Karnataka, India dentsu Full time
Job Title: Principal UX ResearcherJob Description:What you'll do
  • Plan and conduct primary and secondary research, and connect with users in a neutral way to understand their problems.
  • Lead and shape the research and design process and practice.
  • Show expertise in deciding when to conduct Discovery, Evaluative, Exploratory research, and Usability studies.
  • Participate in Research Operations; from managing co-creation communities to tracking respondents' interactions with research.
  • Mentor and coach Product UX/UI designers on enhancing their research skills.
  • Aid in user recruitment and enhance user engagement strategies.
  • Manage the research repository - Dovetail; evaluate quantitative and qualitative research, tag findings, and develop actionable insights.
  • Effectively communicate research results to diverse audiences.
  • Collaborate with cross-functional teams to validate ideas and uncover insights.
Experience
  • Proficiency in "micro research" techniques using tools like Dovetail or similar repositories.
  • Previous experience in complex SaaS platforms, financial institutions, or similar settings is a plus.
  • Background in research projects with a workflow or service design focus.
  • Skilled and confident communicator, both verbally and in writing.
  • Strong time-management, organization, and methodical approach.
  • Bachelor's or MS degree in a human behavior-related field, or equivalent work experience.

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