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MDM Administrator
3 months ago
We are currently seeking an MDM Administrator, reporting directly to the MDM Admin Manager to join the team based in Noida.
About The Role:
Your main missions and responsibilities will be to:
Build a strong relationship with the users and MDM community through the support activity. Provide relevant support activity across all domain in MDM. Managing tickets and ensuring comprehensive knowledge management for queries and resolutions is kept up to date. Master Data Quality, Data Modeling and workflows monitoringAs part of the MDM Core Team, you will support MDM in the following aspects:
User Support (Access management, Request management & Incident management) Functional Administration (Release note management, maintenance coordination with Global release Team) Data Quality (Mass updates, Master Data request, KPIs,) Change Management (communication on Yammer, training, animation of MDM administrator communities, ...) Flow Monitoring ( Import /export flows)Other Duties:
Support the multiple Business Units and Functions in Technip Energies over MDM application through Service Now ticketing tool, Emails or over Teams. Review and identify recurring issues to create Knowledge base to share with L1 team for quick support. Support Testing with Internal and External team for new enhancement or Interface build and create support documentation. Communicate updates to key stakeholders, including senior management, IT teams, and end-users. Provide training and assistance to the business users as required. Performing Data Analysis, preparing reports and doing mass data Updates in MDM application.About You:
Must have:
Good analytical and organization skills (variety of activities in a fast-paced environment) Should be a good Business Analyst Understanding of data governance, roles and responsibilities. Experience working in a team-oriented, collaborative and remote environment Service & results oriented. Fluent English, solid oral and written communication skills in English Self-motivated and autonomous Knowledge of ticketing tool like ServiceNowNice to have:
Hand on and knowledge of Tibco EBX MDM Knowledge of energy industry Knowledge of international intercultural communication practices Hand on experience on BI tool Knowledge of ticketing tool like ServiceNow Experience in Data Management & referential dataWork experience: Between 2- 5 years on a similar role (Master data management support, Business Analyst , Application support)
Minimum education level: Bachelor's Degree
Starting Date: ASAP
Internal applications are treated with priority by our Recruiting Team against external applications. We also consider providing timely and direct feedback to internal applicants a must have. And once receiving your application, Recruiting Team will screen and match your skills, experience, and potential team fit against the role requirements.
We ask for your patience as the team completes the volume of applications with reasonable timeframe. You can check your application progress directly in PeopleConnect Recruiting.
