Phone Banking Officer
1 week ago
Both
EXPERIENCE
:
3 yr - 4 yr
JOB DETAILS
- Answer inbound calls and assist customers with their Queries/Request/Complains
- Raise Request & Complaints on behalf of the customer in the CRM tool
- Generate leads and educate customers about new products & their benefits
- Maintain and adhere to compliance guideline
- Capture problem indicators, highlight and suggest improvement
- Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
- Maintain adequate knowledge levels on products, processes and systems used
- Ensure sales target are met
FUNCTIONAL AREA
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Phone Banking Officer
3 weeks ago
Kolkata, West Bengal, India SEVEN CONSULTANCY Full timeApply for Phone Banking Officer, Career Progress Consultants in Kolkata for 2 - 5 Year of Experience on
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Phone Banking Officer
1 month ago
Kolkata, West Bengal, India SEVEN CONSULTANCY Full timeApply for Phone Banking Officer, Career Progress Consultants in Kolkata for 2 - 5 Year of Experience on
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Kolkata, West Bengal, India Seven Consultancy Full timeJOB DETAILS 1. Answer inbound calls and assist customers with their Queries/Request/ComplainsRaise Request & Complaints on behalf of the customer in the CRM toolGenerate leads and educate customers about new products & their benefitsMaintain and adhere to compliance guidelineCapture problem indicators, highlight and suggest improvementAdherence to the...
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