Principal Systems Analyst

2 weeks ago

Hyderabad, Telangana, India Oracle Full time

Senior Oracle Database Administrator responsible for supporting Global customers on cloud and non-cloud/on-premise platforms and catered through services like AMR, AM4HC, MCS.
Job description displayed in the job posting
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and solve for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and called out issues.

Career Level - IC4

Responsible for 24/7 support of Oracle production database services to ensure the highest standards of availability, resilience, integrity, security and performance required by the business systems in on-premise / Oracle Cloud or
Providing end to end Life Cycle management support for Oracle Database (Installation, Migration, Upgradation, Patching, Backup & Recovery, High Availability and Disaster Recovery Solution with RAC)
Manage Oracle Engineered Systems (Exadata, Super Cluster, Oracle Database Appliances etc)
To manage and resolve Service Requests logged by customers (internal and external) on Oracle Database products and contribute to proactive support activities according to product support strategy and model
Owning and resolving problems and managing customer expectations throughout the Service Request/ITIL (IM, CM, PM) lifecycle in accordance with global standards
Working towards, adopting and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools,
Create a RCA document after analyzing/fixing the issues
Contributing to Knowledge Management content creation and maintenance
Operating within Oracle business processes and procedures
Respond and resolve customer issues within Key Performance Indicator targets
Maintaining product expertise within the team
Developing and maintaining expertise around Oracle Database and OCI
Maintain an up-to-date and in-depth knowledge of new Oracle Database release

SKILLS & COMPETENCIES:
10+ Years of Strong Oracle Database Administration experience maintaining high availability of databases for global operation using Oracle RAC and Data Guard/Standby databases
Experience of managing multiple RDBMS on large systems
Deep understanding of Oracle Architecture, RAC, Grid Infrastructure(CRS,ASM), RMAN, Data Guard/Physical Standby
Should have performed multiple Patching cycles (one off patch, PSU Patches) of Grid Infrastructure and Database
Should have performed Major Database Upgrades
Solid Experience in Backup and Recovery
Strong Experience in Database Performance Tuning
Hands on experience of Oracle Database Migration
Hands on experience on Oracle Enterprise Manager
Working Knowledge of Exadata would be an advantage
Oracle Certification, preferably OCP would be an advantage
Experience of working on Cloud (Oracle Cloud Infrastructure (OCI), AWS, Azure) would be an advantage
Working knowledge in OCI/IAAS would be an advantage

Personal competencies:
Desire to learn, or expand knowledge, about Oracle Database and Exadata products
Customer focus
Structured Problem Recognition and Resolution
Experience of contributing to a shared knowledge base
Experience of Support level work, like resolving customer problems and managing customer expectations, and issues.
Very Good Communication
Planning and organising
Working globally
Quality
Team Working, Flexibility and Results oriented
Working in 24x7 shifts
Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. To perform crucial job functions.

That's why we're committed to crafting a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're encouraged to go beyond what's been done before.

Qualifications displayed in the job posting Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor's and Master's degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle's core products, applications, and tools.

  • Senior Actuarial Analyst

    4 weeks ago

    Hyderabad, Telangana, India Principal Global Services Full time

    ResponsibilitiesDesignation - T3 - Senior Actuarial AnalystYears of experience: 3-5 yearsKey responsibilities include:Technical: Familiarity with the US DB pension space or US DB Plan Coding, including but not limited to:Funding valuationsAccounting valuationsRegulatory filing requirementsCommunication:Presenting results to the Actuaries.Keeping stakeholders...

  • Senior Actuarial Analyst

    1 month ago

    Hyderabad, Telangana, India Principal Global Services Full time

    ResponsibilitiesDesignation - T3 - Senior Actuarial AnalystYears of experience: 3-5 yearsKey responsibilities include:Technical: Familiarity with the US DB pension space or US DB Plan Coding, including but not limited to:Funding valuationsAccounting valuationsRegulatory filing requirementsCommunication:Presenting results to the Actuaries.Keeping stakeholders...

  • Actuarial Analyst

    7 days ago

    Hyderabad, Telangana, India Principal Global Services Full time

    ResponsibilitiesIndicative years of experience: 2-5 YearsBusiness Unit: ITeSLocation: Pune/HyderabadRole Description: Develop, test and maintain applications with established processes while building holistic understanding of the underlying applications and domainKey Responsibilities:Develop and maintain technical designs based on requirementsDevelop...

  • Principal Analyst

    2 weeks ago

    Hyderabad, Telangana, India Maxeon Solar Technologies Full time

    Powering Positive ChangeTMJoin Our Team at Maxeon: Principal Analyst - Coupa (Source-To-Pay) – Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energyat Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant...

  • Principal Analyst

    2 weeks ago

    Hyderabad, Telangana, India Maxeon Solar Technologies Full time

    Powering Positive ChangeTM Join Our Team at Maxeon: Principal Analyst - Coupa (Source-To-Pay) – Where Innovation Meets Sustainability Who We Are: Pioneers in Solar Energy at Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of...

  • Reporting Principal Analyst Hyderabad, Telangana

    2 weeks ago

    Hyderabad, Telangana, India TTEC Full time

    Bringing smiles is what we do at TTEC... for you and the customer. As a Reporting Principal Analyst working hybrid in Hyderabad, India , you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You'll be Doing –As a Reporting Principal Analyst,...

  • Principal Technical Analyst

    2 weeks ago

    Hyderabad, Telangana, India Oracle Full time

    In this support and consulting role as a member of the Support organization, your focus is to deliver post-sales product functional support to the Oracle customer base, provide functional expertise and analysis on technical support service requests (SRs), assist other support analysts with functional issues, and serve as an advocate for customer needs. As a...

  • Principal Analyst, Application Integration

    2 weeks ago

    Hyderabad, Telangana, India Maxeon Solar Technologies Full time

    Powering Positive ChangeTMJoin Our Team at Maxeon:Principal Analyst, Data Integration (Middleware) - Where Innovation Meets SustainabilityAbout the Company:Pioneers in Solar Energyat Maxeon, we are more than just utilizing the power of the sun, we are spearheading a worldwide energy revolution. Our goal? To advocate for solar energy for a sustainable future....

  • Principal Functional Analyst

    2 weeks ago

    Hyderabad, Telangana, India Maxeon Full time

    Powering Positive ChangeTM Join Our Team at Maxeon: Principal Functional Analyst - Order Management & Logistics – Where Innovation Meets Sustainability Who We Are: Pioneers in Solar Energy at Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future....

  • Principal Functional Analyst

    2 weeks ago

    Hyderabad, Telangana, India Maxeon Full time

    Powering Positive ChangeTMJoin Our Team at Maxeon: Principal Functional Analyst - Order Management & Logistics – Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energyat Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a...

  • System Analyst

    2 weeks ago

    Hyderabad, Telangana, India Virtusa Full time

    System Analyst - CREQ187247 Description System AnalystThe Systems Analyst Senior is responsible for support of Incidents within the Colleague Solutions team.Monitor support queues and provide first line support.Review of incident data to ensure the completeness and quality of the information collectedClearly and concisely communicate with management on...

  • Principal Analyst, Oracle Applications

    2 weeks ago

    Hyderabad, Telangana, India Maxeon Full time

    Join Our Team at Maxeon: Principal Analyst, Oracle Apps. - Technical– Where Innovation Meets Sustainability Who We Are: Pioneers in Solar Energy at Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only way...

  • Principal Analyst, Application Integration

    2 weeks ago

    Hyderabad, Telangana, India Maxeon Solar Technologies Full time

    Powering Positive ChangeTM Join Our Team at Maxeon: Principal Analyst, Data Integration (Middleware) – Where Innovation Meets Sustainability Who We Are: Pioneers in Solar Energy at Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution.Our mission? To champion solar energy for a sustainable future.In a world of...

  • Principal Systems Design Engineer

    2 weeks ago

    Hyderabad, Telangana, India Micron Full time

    Our vision is to transform how the world uses information to enrich life for all.Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.JR49391 Principal Systems Design EngineerMicron Technology's...

  • Principal System Engineer

    2 weeks ago

    Hyderabad, Telangana, India Maxeon Full time

    Powering Positive ChangeTMJoin Our Team at Maxeon: Principal System Engineer – Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energyat Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only...

  • Principal System Engineer

    2 weeks ago

    Hyderabad, Telangana, India Maxeon Full time

    Powering Positive ChangeTM Join Our Team at Maxeon: Principal System Engineer – Where Innovation Meets Sustainability Who We Are: Pioneers in Solar Energy at Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change,...

  • Principal Enterprise System Admin

    2 weeks ago

    Hyderabad, Telangana, India Providence Global Center Full time

    About ProvidenceProvidence, one of the US's largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, 'Health for a better world', Providence and its 120,000 caregivers strive to provide everyone access to affordable quality care and...

  • Principal Systems Design Engineer

    2 weeks ago

    Hyderabad, Telangana, India Micron Full time

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JR49391 Principal Systems Design Engineer Micron...

  • Principal Functional Analyst

    2 weeks ago

    Hyderabad, Telangana, India Maxeon Full time

    Powering Positive ChangeTM In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That's why at Maxeon Solar Technologies we've been pushing the boundaries of solar innovation every day for 35 years – from the very edge of outer space to countless rooftops below. Our highly advanced solar products are...

  • Senior Business System Analyst

    2 weeks ago

    Hyderabad, Telangana, India F3328 FTIS (India) Pvt Ltd, FT Park Hyd Branch Full time

    At Franklin Templeton, we're driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring...