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IT Transition Manager
2 weeks ago
PLEASE NOTE- THIS IS US SHIFT BASED JOB
Responsibilities: The job exists due to thecriticality around seamlessly handling large-scale & complex projects forthe Transition function and crafting a value for internal partners bystreamlining / simplifying their processes, thus building relevant businessimpact.
Give to the creation of the E2E Transition strategy / solution, along with the TL, by – Consolidating relevant inputs from cross functional teams, with in line with the E2E solution, Validating rationale/assumptions for the proposed digital compendium proposed.
Participate in Pre-Transition Workshops to gain further insight and fine tune the transformation solution to meet client's stated and unstated needs and own all RFP document updates
Understand G's Digital Compendium - Transformation Services offerings, solutions, digital assets and their deployment toolkits - with sharp focus on client / domain specific agendas
Drive the deployment of digital compendium in Transformation solutions, as identified
Develop and refine Client engagement strategies in line with client expectations and relationship management practices
Engage the Client project Teams to identify potential opportunities (unstated)
Taps into internal networks – TLs / SMEs / SDLs / People Function etc. to identify meaningful ideas or customize existing transformation solution to accordance to client's expectations
Handle expectations and gain substantial agreement / ownership to drive the Project agenda as laid out.
Identify and communicate risks, and co-create change solutions throughout the Project period
Build a foundational knowledge of revenue, AOI impact and cost drivers for a business during the transition lifecycle
Responsible for SLA Adherence during the transition lifecycle (90 days post go-live)
Execute and control the implementation of the financial strategies to realize their benefits and positively impact E2E transition costs.
Analyze and take corrective action to stay on track with transition cost and On Time delivery
Build a deep understanding of the domain, products and service lines within the industry
Develop an acumen around Client's business know-how and expectations
Develop and validate own 'viewpoint', based on the information captured, in discussion with the TLs.
Demonstrate existing 'Viewpoint' to contextualize the transformation solutions to exceed client expectations and enhance our value proposition
Hold conversations / presentations that are : Client focused and contextually aligned, Focused on project outcomes / capabilities for the client, Bring out the credibility of the individual as a trusted advisor, Bring out the credibility of an organization as a consultant.
Mobilize a clear and effective cross functional (including Ops / People Function etc.) program team to drive project outcomes
Develop the project plan in line with the necessary change, associated costs and intended outputs
Implement the defined internal and external governance strategies (risks / issues / communication / compliance & controllership / knowledge / people / reporting etc.) creating a 'zero surprise' environment' through the project cycle.
Implement change readiness strategies to transition to steady-state Operations in order to realize the new capabilities.
Foresee, assess, communicate and mitigate project & process risks to impacted parties
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