Software Developer 4

1 week ago


Bengaluru, Karnataka, India Oracle Full time

Oracle is a fast-growing, diverse workplace with great benefits and compensation. We are looking for a self-starter and team player to join our Platform engineer team. The successful candidate will have the opportunity to work with team focused on resolving client performance degradations. This position requires a solid understanding of our products, client domains, client workflows and in-depth understanding of windows applications built using C++ or C#.

Responsibilities:

Drive the client escalations related to performance degradations. For major client escalations, run a separate program involving stakeholders from product and support. Proactively analyze the spike alerts raised for the client performance degradations and work towards identifying the root cause and drive them to resolution. Leverage performance triaging tools like WPA to identify the workflows/process which are poor performing and create a plan for improving them. Analyse major changes went in a release and isolate the problematic ones and work with product teams to back out them in the event of any bad change disrupting client experiences. Monitor clients post upgrades and address any performance issues immediately, also ensure that client takes all the known fixes as part of their upgrades. Participate in performance engineering discussions and provide inputs on key pain points affecting clients performance experience.

Skill sets

Extensive software development expertise with 3-Tier architecture using VC++/MFC or C#/.NET on Windows platform Strong debugging skills and solved complex problems with respect to application performance, crashes and hangs, issues related to memory, thread syncro, DLL, COM, GDI etc Hands on experience with performance management tools and carried out performance optimization in large scale architectures. Hands on experience with designing performance metrics and in developing monitoring and observability mechanisms like logging, alerting and related tooling like Splunk, New Relic. Proficient in using WinDBG and other debugging sys tools such as IntelliTrace, Process Explorer, App Verifier, GDI viewer etc. Exposure to SQL/DB optimizations is very important. Exposure to anyone operating system internals is very important. Exposure and knowledge about prerelease performance validation environments and active contribution to them. Ability to do intrusive code and design reviews and come up with corrective actions for anti-design and code patterns. Exposure to having worked on global client escalations.

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