Associate Operations Processor
2 weeks ago
About the Role
Responsibilities
- Reviewing incoming records to ensure records meet the requirements for the USA Patriot Act Section 32
- Customer Identification Program
- Responsible for working on low/moderate/high complexity/priority cases, depending on the queue type and the complexity of the review
- Reviewing the Core, CIP, CDD elements on the Universal Work Station and if required verify the data against the documents and regulatory comments provided by customer / banker at the time of account opening
- Complete all Mandatory Trainings (Compliance) assigned on internal Develop You Tool before time and adhere to internal timelines
- Assist new team members while on training phase
- Partner with appropriate resources to seek out solutions to problems
- Research and resolve problems within department SLAs
- Perform duties and assignments within established timeframes, ensuring proper followup and completion
- Must be flexible to work odd shifts as per the requirement from business
- Ability to work overtime during peak volume times
Qualifications & Skills required:
- Good verbal and written communication skills
- Basic understanding of the banking industry
- Good analyzing and decisionmaking skills
- Basic understanding of operating system
- Exhibits commitment to the company
- Fosters team work
- Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas
- Ability to work under pressure
We Value Diversity
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
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