Customer Relations Manager

2 weeks ago


Gurgaon, Haryana, India Sriflex Projects Pvt ltd Full time
Role Description

This is a full-time on-site role located in Gurugram for a Customer Relations Manager at Sriflex Projects Pvt. Ltd.

The Customer Relations Manager will be responsible for managing client relationships, ensuring customer satisfaction, resolving customer issues, and maintaining a high level of service delivery.

This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach.

Qualifications

  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Proven experience in customer relations or customer service
  • Excellent communication and interpersonal skills
  • Strong problemsolving abilities
  • Ability to work well in a team and individually
  • Proficiency in CRM software and Microsoft Office Suite
  • Ability to multitask and prioritize tasks effectively
  • Attention to detail and organizational skills
  • Ability to handle difficult situations with professionalism and empathy
  • Experience in the construction industry is a plus


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