Front Office Receptionist

2 weeks ago


Nagpur, Maharashtra, India suretech hospital and research center ltd Full time

JOB DESCRIPTION

Deptt :
Reception


  • Ensure that all patients at the reception desk are listened to properly and directed to the various departments/sections as appropriate.
  • To coordinate with consultants and other inhouse doctors for the proper flow of patients to them.
  • To coordinate with billing section with regards to all billings related activities of OPD, IPD, etc.
  • To ensure that correct billing takes place and no excess amount or less amount is taken from the patients.
  • To tally all cash figures at the end of the day and hand over to concerned department.
  • To maintain proper records of all billings carried out and patient files accordingly.
  • To sure that all patients and their relatives are spoken to calmly and politely.
  • To receive all incoming telephone calls within the first three rings of the telephone and politely explain all information desired by the callers.
  • To make all outgoing calls to patients, doctors, etc. in a polite manner and connect to all those who have asked for calls to be made at the earliest.
  • To ensure that reception area is kept neat and tidy and overall hygiene is maintained in the reception area.
  • To ensure that there are no disturbances in the reception area.
  • To resolve all patient issues and ensure that no problems occur while dealing with patients/ and or their relatives.
  • To inform all superiors about the various problems and issues that cannot be resolved at their end at the earliest.
  • Any other responsibility that may be assigned from time to time by their immediate superiors/Directors.

Place:
Nagpur.

Benefits:

  • Provident Fund

Schedule:

  • Evening shift
  • Morning shift
  • Night shift

Speak with the employer
Application Deadline: 07/09/2023

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