Senior Technology Business Services Consultant

2 weeks ago

Bengaluru, Karnataka, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a Senior Technology Business Services Consultant...

This position will provide and ensure:
  • Monitoring and Oversight of the Business Resiliency & Continuity Planning Program compliance activities within Wells Fargo Technology.
  • Identifying and reporting key risk issues through TRDR risk reporting to stakeholders
  • Develop reports using data from the system of record (ORS and ERS)
  • Provide Support to Business Resiliency Officers by following up with Business Resiliency Coordinators/Managers on outstanding issues, including but not limited to Plan Reviews, scheduled Exercise and Maintenance (E & M) activities, Risk Assessments (RA), past due E&Ms, follow-up tasks and/or RA Action Plans, Aggregate RTO gaps, etc.
  • Execute control reporting procedures on a pre-defined schedule to produce reporting and escalation emails to Plan Owners, Resiliency Leads and Platform Teams.
  • Produce and submit bulk import requests for mass system updates.
  • Monitor the team's shared mailbox daily and reply to inquiries in a timely manner
Required qualifications:
  • 6+ years of Technology experience
  • 2+ years of Business Continuity (BC) Planning/IT Disaster Recovery (DR) Experience
  • Proficient in Microsoft Office (Excel, Word etc.)
  • Excellent organizational/time management skills
  • Excellent verbal, written, and interpersonal communication skills.
Desired qualifications:
  • 2+ year of BC planning experience
  • Very strong Excel data analysis, reporting and data manipulation skills (e.g., creation of Pivot tables, Macros, VLOOKUP, and other advanced Excel functions)
  • Good analytical skills with high attention to detail and accuracy
  • Ability to deliver concise, time critical information to our internal team and management
  • Familiarity with banking and financial industry business practices
  • Bachelor's degree in Accounting, Communications, Computer Science, or similar fields.
  • Wells Fargo Internal BCP Certification
  • Knowledge and understanding of Wells Fargo Corporate Business Continuity Program and Operational Resiliency System.
  • CBCP/CBCI or other industry recognized BC/DR certifications are a plus.
  • Familiarity with ServiceNow
BCP

Posting End Date:
16 Jun 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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