Admission Counselor

2 weeks ago

Udupi, Karnataka, India nexus consulting solutions Full time
1. World's largest education technology company with over 10 crore students

  • Conceptual clarity through high quality videos
  • Cutting-edge technology to help you practice and prepare better
Putting students first and continuously striving to meet their needs is core to Aakash BYJU'S. We are on a mission to build an omni-channel learning offering that will catapult the test-prep experience to the next level and help build India's largest education company

Purpose of the SSAO role:


The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.


As an SSAO, you are expected to:

  • Ensure collection of outstanding fee from parents within the specified time.
  • Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities.
  • Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.
  • Ensure adherence to internal processes and compliances.

To be successful in the SSAO role you are required to have:

  • An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills.
  • Fluency in communication of English and Regional language.

Must have Attitude:

  • Customer Orientation
  • Sense of Ownership and Accountability.
  • Result orientation
  • Emotional intelligence for working in a Team.

Qualification:

  • Must have bachelor's degree.
  • Preferred BTech / MBA /Masters in Psychology, Education etc.

Experience:

  • Previous experience in counselling of educational services.
  • Previous experience of Business to Customer (B2C) sales across industries.

Key Interactions:

-
External

  • Students, Parents & School's Representatives.
-
Internal

  • Branch's Academic & Non-Academic teams.
  • Regional Student Support Centre.
  • Regional Sales & Operations Team.

Salary:
Up to ₹400,000.00 per year

Schedule:

  • Day shift

Ability to commute/relocate:

  • Udupi, Karnataka: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

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