Pharmacist

1 week ago

Chennai, Tamil Nadu, India Eazymed Technologies Full time

About MrMed:

MrMed is India's largest online pharmacy, specializing in providing super - speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more.

We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various critical diseases. We understand the challenges that patients face when they are unable to afford or access their prescribed medications, and we are dedicated to making sure that every patient receives the necessary treatment they need. Our team is passionate about improving the lives of those in need and we strive to make a positive impact in the healthcare industry.

For more details click here :

Industry: Health, Wellness & Fitness

Employment Type: Full-time

Location: Chennai (on-site)

Experience: 0 - 3 years

Job Types: Full-time

Responsibilities:

  • Handling customers' query on products or the company via phone calls and chat channels, and making follow‐up outbound calls
  • Reviewing and validating prescriptions to ensure they are accurate, complete, and safe for the patient to use
  • Confirm orders with customers via phone calls and chat channels and place orders online after verifying all the details
  • Resolving post dispatch issues of customers - eg delivery status, order tracking
  • Developing and sustaining solid relationships with customers to encourage repeat purchases
  • Escalating unresolved issues to team leads and persistent issues directly to senior management

Requirements

  • B Pharm/ D Pharm Graduate
  • Excellent verbal skills in English and Hindi
  • Proficiency in computer and internet applications
  • Ability to multitask and manage time effectively
  • Temperament for handling customers with care
  • Candidate should be comfortable working from office (T Nagar)
  • Should possess a temperament for handling customers with care

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