Core DBA

1 week ago

Mumbai, Maharashtra, India Oracle Full time

As a Systems Engineer, you will work with the customer's IT staff on a regular basis. At the client's site , you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should have knowledge of some Oracle products and one platform that is being supported.

Career Level - IC1

Overview
The Customer Success Services (CSS) is a unit within the Oracle's Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real important applications and processes. CSS covers the majority of large scale Oracle customers.
Oracle Customer Success Services provides unmatched, tailored support that ensures organization's Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.
CSS is industry-leading expertise with the highest customer satisfaction to support organization's business every step of the way.

Job Description
As a member of the team, you are required to follow standard practices and procedures to analyze situations/data and deliver functional and technical solutions on applications, databases, and cloud technologies. Work involves problem solving with assistance and guidance in understanding and applying relevant Oracle methodologies and practices with limited autonomy. Implement Oracle products and technology in various industries to meet customer specifications.

Skills and Experience

2 - 7 Years of relevant experience as Oracle Database engineer/DBA Experience in database monitoring using Oracle Enterprise Manager or any other monitoring tool Experience in any ticketing tool like Servicenow etc. Should have knowledge of incident creation, assignment, closure etc Extensive knowledge and solve experience in the following areas: RAC, ASM, Performance tuning, Data Guard (Physical and Logical), DG Broker Experience in handling database recovery scenarios Experience in solve database installation and patching issues Experience in Golden Gate replication, unidirectional and bidirectional Experience in any scripting language like Python, Shell, Perl etc is an added advantage Good understanding of Linux Server operating system and solve Excellent written and verbal communication skills in English Implement SOPs, follow runbooks, avoid partner concerns, adhere by SLAs Ability to work under stress - quick thinking and remaining calm during stressful situations Willingness to work in 24x7 rotational shifts and on weekends Ability to quickly grasp complex technical issues Appetite to learn new technologies and constantly improve technical skills Able to work with minimal supervision, self-motivated, self-directed and take initiative to collaborate and synthesize with members locally Ability to effectively manage multiple tasks Standout colleague who demonstrates positive, constructive interpersonal skills Willing to be contactable on an on-call basis after-hours by mobile phone Adhere to company standards, policies and procedures Willingness to work in 24x7 rotational shifts and on weekends from office

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

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