Customer Support

2 weeks ago


Bengaluru, Karnataka, India Square Business Services Pvt Ltd Full time

Job description
We are Hiring 350 Quality Control Analysts for our Bengaluru Centre.

Role & responsibilities

Quality Assurance:
Ensure the accuracy and completeness of processed transactions and claims, minimizing errors and discrepancies.

Monitor:
Check the quality of transactions done by the automated AI systems

Verification and Validation:
Review and validate the authenticity of documents and information provided for each transaction or claim.

Documentation:
Maintain organized and up-to-date records of processed transactions and claims, ensuring that all relevant details are accurately recorded.

Compliance:
Adhere to all company policies, industry regulations, and data security protocols while processing transactions and claims.

Client Communication:
Interact with clients or customers to provide information, updates, and assistance regarding their transactions or claims when required.

Transactions/Claim Processing:
Process a variety of transactions and claims, adhering to established guidelines, standard operating procedures (SOPs), and compliance requirements.

Data Entry:
Accurately enter and verify data related to transactions and claims in the designated systems or databases.

Issue Resolution:
Address and resolve any inquiries, issues, or discrepancies related to transactions or claims promptly and professionally.

Performance Metrics:

Meet or exceed performance targets and key performance indicators (KPIs) set by the organization, including processing time, accuracy, and productivity.


Process Improvement:
Proactively identify opportunities for process improvement and share suggestions with the team or supervisors to enhance overall efficiency.

  • Graduation in B-Pharmacy or M-Pharmacy or D-Pharmacy is Must
  • Freshers can apply.
  • Should have good typing skills.
  • Should be a team player.
  • Willing to work in challenging environment.
  • Career oriented

Other Details

Shift Timings:
Rotational

  • Rotational Week-off
  • Only 2 Rounds of Interview

Salary
1.
2.3LPA - 3LPA

Perks and benefits

  • Night Shift allowance
  • Provident Fund (PF)
  • Employee State Insurance (ESI)

Work Location
Square Business Services, #46/4, 1st Floor, Novel Tech Park, Kudlu Gate, Garvebhavipalya, Bengaluru.

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹18,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

Ability to commute/relocate:

  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you graduated in B.Pharmacy, M.Pharmacy And D.Pharmacy

Education:

  • Bachelor's (required)

Language:

  • English (preferred)

Work Location:
In person

Speak with the employer
  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: Altruist Technology Private LimitedProcess: Ezeetap HQRole: Customer SupportQualification: Degree MandatoryLanguage: English and HindiExperience: 1 Years of Experience in Customer SupportSalary: 23KCTCLocation: Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068Pay: ₹23,000.00 per...

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name : Altruist TechnologyDesignation: Customer Support (Semi Voice Process)Languages: English + Hindi or Tamil or TeluguExperienced should be in BPO CompanySalary: 25K CTCLocation: Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,BengaluruSalary: ₹25,000.00 per monthSchedule: Day shiftSupplemental pay types: Performance...


  • Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    Looking for Excellent communication Mandate experience in International customer support Qualification required PUC/ Any Degree Comfortable with Rotational shift/ rotational Off Two way transport facilities (Within hiring boundary) Quarterly bonus Good Incentives plan Complete Work from OfficeJob Type: PermanentSalary: Up to ₹30,000.00 per monthBenefits:...

  • Customer support

    2 weeks ago


    Bengaluru, Karnataka, India Lincer Solution pvt ltd Full time

    Handling calls, providing product information to the employeesManaging a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the...

  • customer support

    2 weeks ago


    Bengaluru, Karnataka, India Vruthiyathra Full time

    Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India Renishaw Full time

    Job DescriptionThe Customer Support Engineer plays a crucial role in ensuring customer satisfaction by providing technical assistance, troubleshooting, and timely support. They collaborate with internal teams, customers, and partners to address inquiries, resolve issues, and maintain positive relationships.Responsibilities:Customer Training at Technology...

  • Customer support

    2 weeks ago


    Bengaluru, Karnataka, India Lincer Solution pvt ltd Full time

    Handling calls, providing product information to the employees Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff....

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India Prasanth Lagadapati (Proprietor of WebTech Software Solutions) Full time

    Hiring for customer support Job Role – Customer supportLocation – bangaloreSalary – 15k to 20k Languages – English + Any regional language6 days working Sunday Week off Interested Candidates share me ur cv's to This Number

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India RENISHAW PLC Full time

    Job DescriptionThe Customer Support Engineer plays a crucial role in ensuring customer satisfaction by providing technical assistance, troubleshooting, and timely support. They collaborate with internal teams, customers, and partners to address inquiries, resolve issues, and maintain positive relationships.Responsibilities:Customer Training at Technology...

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India NeoDove Technologies Full time

    CompanyNeoDove Technologies Pvt. Ltd. by VyaparLocationHSR layout, BangaloreExperience1-2 YearsIndia is the next global SaaS capitalIt is indicated that the Indian SaaS market will grow multi-fold by 2025 and account for a global market share in the range of 7-10%, up from the current range of 2-4%: EYNow is the best time to be a part of the SaaS...

  • Customer support

    2 weeks ago


    Bengaluru, Karnataka, India unleashtek Full time

    Hi ,Greetings of the DayWe have Immediate Openings for customer support for USA processMarketing support specialists perform tasks that are related to marketing and promoting products. .They are responsible for collaborating with other marketing professionals and sales staff and may be involved in shaping the brand message for the company or for specific...

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India EZ Logistics Full time

    Prior Experience - Minimum 1 year experience in a customer support / operations role in a logistics company is a huge plus.Salary - Negotiable - based on relevant experience.Should be willing to go above and beyond customer requirements to see to the utmost customer satisfaction and must be compassionate and empathetic

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India Ditinus™ Technology Private Ltd. Full time

    We are hiring with our client for BPO sector :-Position: Customer Support (Banking Process)Location: Hebbal, BangaloreQualification: GraduationLanguage: English and Hindi Experience: 18 months ( Min 6 months in Banking Customer Support )Shift: 5 day working, 2 Rotational Week Off ( Day Shift)Salary: 33,000 CTC#Immidiate Joiner with Good Communication Skills

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India Zluri Technologies Full time

    Job description for Customer Support roleObjectives of this Role- Experienced within 2 years.Effective communication skills. Should be able to onboard and train new customers. Build and strengthen customer relationships. Handle appropriate follow ups with customers, address, resolve and record any customer issues that arise pertaining to business growth....

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India Ditinus™ Technology Private Ltd. Full time

    We are hiring with our client for BPO sector :Position:Customer Support (Banking Process)Location:Hebbal, BangaloreQualification:GraduationLanguage:English and HindiExperience:18 months ( Min 6 months in Banking Customer Support )Shift:5 day working, 2 Rotational Week Off ( Day Shift)Salary:33,000 CTC#Immidiate Joiner with Good Communication Skills

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India Ditinus Technology Mohali Full time

    We are hiring for our BPO client.Position: Customer Service Executive (Banking Process)Location: Hebbal, BangaloreQualification: GraduatedLanguages Required: English + HindiExperience: 6 Month experience in Banking Inbound Customer support + 1 years' experience in any customer supportShift: Day rotational + 2 rotational weeks offSalary: 28000 in hand & 33000...

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India Ditinus™ Technology Private Ltd. Full time

    We are hiring with our client for BPO sector :-Position: Customer Support ExecutiveLocation: Marathahalli, BangaloreQualification: GraduationLanguage: Hindi and EnglishExperience: Min 1 year expShift: 6 day working, 1 Week Off ( Day Shift)Salary: 23,000 to 25,000 CTC#Immidiate Joiner with Good Communication SkillsQualifications and SkillsExcellent...

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India Neuvant Technology solution Pvt Ltd Full time

    Skills:1-3 yearsVoice Support.Very good communication skills.Minimum 1-year experience in customer support.**Job Location Annasandrapalya Main Rd,**Industrial Area, HAL, Bengaluru,Karnataka 560037Schedule: Day shift Weekend availabilityAbility to commute/relocate: Indianapolis, IN: Reliably commute or planning to relocate before starting work (required)

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India Glorious Hr Services Private Limited Full time

    Customer Support Voice Process (work from Office)Graduate with Relevant Documents. Minimum 6 month exp. Good communication skills in English.Process name :ExpediaSalary :31k CTC Interview Rounds :-•HR RoundVersant (International)Ops RoundClient Round

  • Customer Support

    4 weeks ago


    Bengaluru, Karnataka, India ClearTax Full time

    About the internship:Selected intern's day-to-day responsibilities include:1. Respond to customer inquiries and issues via email and chat in a timely and professional manner2. Provide accurate information and assistance to customers regarding product inquiries, order status, account issues, and technical support3. Troubleshoot customer problems and provide...