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Open System- Command Center Operations

3 months ago

Bengaluru, Karnataka, India Wipro Full time
Shift – 24*7(10 hours shift with 3 days week-off)// Shift - Night Shift, Monday - Thursday and 1:30 AM - 11:30 AMLocation – Pune/BangaloreRole – Support roleSupport Level - L2

JD:
Open System- Command Center Operations

Responsible for

Monitoring & Tracking

the alerts on

Assure1/SNOW dashboard

and taking necessary actions after performing the basic level troubleshooting.
Should be able to perform Daily

System Health Check of EJ IT

infrastructure.
Windows Servers –

Troubleshooting & Maintenance

of Windows Servers

using

HPOneView

and

ILO.Grafana –

Should be having excellent HandsOn on operating Grafana tool.
Dynatrace -Kubernetes

  • Should be responsible for Monitoring the Web Applications, Kubernetes installation, configuration, and validation, Lifecycle Management.
WebLogic

Servers

  • Configure node manager, associating manage servers to a machine to control/monitor manage servers on various physical boxes.
Service Now- Incident/Change Management/System Outage / Event Management.
F5-Load Balancer Server

– Managing F5 Load Balancer for Server Troubleshooting and Maintenance.
DotCom Monitor

– EJ Websites Monitoring/Troubleshooting and Maintenance.
Generating Daily/Weekly and Monthly Incident reports using SNOW.Responsible for handling the

CCO Utility Suite

by keeping track of Incidents/ongoing Change Requests/System Outages/Notes i.e Printable Turnover.
Network Tools – Putty, F5, DNS, BGP