Quality Assurance Analyst

1 week ago

Mumbai, Maharashtra, India Achilles Group Limited Full time
Description
Quality Assurance Analyst - To ensure the quality of software products and services working in a SaaS environment, working
within cross-functional delivery teams, operating with Agile methodology.
Key ResponsibilitiesRESULTS & RESPONSIBILITIES

EFFECTIVE TESTING

  • Actively and accurately execute testing within software releases to ensure a quality product
  • Deliver regression, user acceptance, integration and operational acceptance testing
  • Collaborate with Product Owners, BA's, Configurators, Scrum Master, Dev Team and Test
Leads to evaluate and assure quality of User Stories, Acceptance Criteria, and Test Cases
with regards to customer, functional and technical requirements

  • Provide quality input to test planning, ensuring business requirements are understood and
that realistic delivery goals are defined and aligned to project delivery expectations

  • Need to participate in Scrum Ceremonies, add input for QA effort in Sprint Planning,
contribute to continuous improvements including the Retrospective, ready to demonstrate
the team work in Sprint Preview and to Product Owners for dev work sign off.
Achilles Information Limited | 30 Western Avenue, Milton Park, Abingdon, Oxon, OX14 4SH, UK - 2 -• Support and lead effective Defect Management including Triage, Root Cause Analysis,
Defect Tracking and Progress Reporting

  • Ensure submitted defects are of high quality and followed up in a timely manner.
  • Engage key stakeholders in triage and escalate business critical issues in a timely manner
using appropriate governance channels

SERVICE IMPROVEMENT

  • Become subject matter expert on Achilles' platform capability
  • Provide input and expertise to contribute to continuous improvement of the SDLC Process
and testing strategy

  • Provide support, guidance and best practice to IT and business stakeholders, promoting
Agile principles and values in support of high-performance scrum teams

  • Support the IT and Solution Delivery KPI Framework, ensuring that all measures are correctly
implemented, recorded, and developed

  • Play an effective role within the Solution Delivery team, utilising knowledge, and experience
to improve the team's effectiveness and support growth

  • Contribute to the management and development of business controls and processes

PERSONAL DEVELOPMENT

  • Taking personal responsibility for skills development
  • Actively participating in the performance management process, and taking responsibility for
delivering agreed objectivesQualificationsQUALIFICATIONS
Degree in an IT/Computer Science related field or equivalent experience
ISTQB Foundation or equivalent experience
Certification in MSSQL or Neo4j cypher desirablePerson SpecificationCOMPETENCIES

DRIVING QUALITY

  • Takes personal pride in delivering work of the highest standards
  • Sets targets for quality and completeness of work that go beyond the minimum required
  • Develops robust processes by which work is checked, assessed, and monitored for quality
  • Compares the quality of work against that of others in similar roles or teams and strives to
outperform others
Achilles Information Limited | 30 Western Avenue, Milton Park, Abingdon, Oxon, OX14 4SH, UK - 3 -DECISION MAKING

  • Identifies and evaluates the range of options open to them
  • Articulates the assumptions made and the risks involved in decisions taken
  • Analyses information carefully to identify facts, patterns, trends, and missing data that may
impact on a decision

  • Communicates decisions clearly to those who are affected

ACHIEVING RESULTS

  • Focuses on performance outcomes despite uncertain or difficult circumstances
  • Actively links own efforts to those of others within the team to avoid overlap, rework or
delays

  • Spot opportunities to deliver beyond expectations, where this would help others perform
more effectively

  • Sets own targets and objectives with clear reference to how these contribute to the
departmental business plan

MANAGING CHANGE

  • Responds constructively and quickly to shifting goalposts or changing requirements
  • Copes effectively with rapid change or increased demands
  • Reprioritises own work or the work of the team in response to external pressures
  • Is flexible in their approach; adapts their working style to suit the needs of the situation
DRIVE & MOTIVATION

  • Addresses multiple demands without losing focus or energy
  • Increases efforts in the face of difficulties or obstacles and recovers quickly after setbacks
  • Remains calm and focused during stressful or challenging situations; concentrates only on
things they can control or influence

  • Encourages others during challenging times with their positive, can-do attitude

KNOWLEDGE

  • Practical experience of quality management techniques and methods applied in a fast-paced
agile software development environment

  • Knowledge of Achilles platforms desirable
Achilles Information Limited | 30 Western Avenue, Milton Park, Abingdon, Oxon, OX14 4SH, UK - 4 -EXPERIENCE

  • Previous experience in a QA and testing role
  • A successful track record of effective quality assurance and software testing
  • Experience in Agile methodologies and working in Scrum Teams
  • Experience of automation test systems is desirable

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