Advisor – Telecom Expense Management

2 weeks ago

Chennai, Tamil Nadu, India TransUnion LLC Full time

What We'll Bring:

Role Summary:
The Telecom Expense Advisor manages the ordering, inventory and invoicing of data, voice and mobile services procured Globally.

This position will work closely with the engineering and procurement leads to maintain an inventory of all telecom services and work closely with 3rd party telecom partners.

This position will strive for continuous improvements within the domain to bring efficiency and consistency across a Global Footprint.

How you will contribute:

  • Extensive knowledge of enterprise mobility and expense management tools (Mobility Central and Microsoft Intune)
  • Extensive knowledge of enterprise cellular carrier management including managing mobile spend, line and contract optimization, mobile device ordering, and device lifecycle management
  • Complete documentation of all critical aspects of the job SOPs (Standard Operating Procedure), Technical Reference Documents, How To documents, FAQs (Frequently Asked Questions), etc.) in alignment with program management guidelines. This includes revising existing documentation, creating new documentation, and integrating documentation with knowledge transfer planning.
  • Procure data and voice circuits, telephony services, telecom hardware and additional services
  • Maintain and oversee telecom invoicing across data, voice, and mobile domains
  • Develop and implement knowledge transfer plans covering all critical aspects of the job and align with overall program management guidelines (i.e., knowledge storage and management systems, communication tools, review, and verification process, etc.)
  • Work closely with 3rd party telecom vendors on all services

What we would like to see:

  • Ability to document, maintain, and improve data/voice/mobile processes
  • Ability to communicate effectively and work closely with IT engineering and procurement teams
  • Strong multi-taking skills; ability to prioritize tasks in a fast-paced environment
  • Experience in telecom invoicing coding and terminology of data, voice and mobile services
  • Ability to utilize End User Analytics and Monitoring Software
  • Experience maintaining asset management software and self-service portal for software deployment
What You'll Bring:

What You Will Bring:

  • 5+ years working within telecom provisioning, cost management platforms and 3rd party portals
  • Bachelor's degree in computer science, systems analysis or a related study, or equivalent experience
  • Exceptional relationship management and collaboration skills to work in a global team environment with a common goal
  • Budget management, asset management and forecasting skills
  • Knowledge of M365 Platform and collaboration applications within mobile MDM environment
  • Expert understanding Mobile/Data/Voice engineering and operations Doman
  • Excellent time management and organizational skills
  • Excellent problem-solving skills
  • Excellent verbal and written skills Experience in developing business solutions in Microsoft Power Automate, Microsoft Power Apps, and Microsoft PowerBI is highly preferred.
Impact You'll Make:
What We Offer We aim high — and are reaching for new heights every day.

This is a terrific time to join our team as we build on our commitment to integrity, service, reliability and innovation.

These values stand behind the decisions we make every day, as well as our relationships at work and with the customers we serve.

We believe in the power to achieve and are taking it in bold new directions.

Who We Are A global leader in credit information and information management services, Transunion gives businesses, consumers and the global community the power to achieve their goals.

Businesses count on us to better manage risk and customer relationships. Consumers are able to better manage credit to achieve their financial goals.

And in communities around the world we help build strong economies and give people the power to achieve their dreams.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title
Advisor, Business Systems

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