Workflow Associate

2 weeks ago

Gurgaon, Haryana, India Boston Consulting Group Full time

WHAT YOU'LL DO:


As a Workflow Associate, you will coordinate DRS research workflow across 1-2 industries with customer service excellence, accuracy and organization.

You will manage the daily workflow with an increasing level of independence, making sure capacities are managed optimally and, in a business focused manner.

You will set the tone and expectation for the customer, from beginning to assigning of the work.

YOU'RE GOOD AT:

  • Working in a highly accurate manner in a deadlinedriven, fast paced environment
  • Under the supervision/ guidance of the Practice Area Lead/ Senior Workflow Coordinators, you are a capable problem solver who comfortably multitasks while conducting coordination for the research workflow
  • An attention to detail, ensuring that critical information (data sources, internal billing, charge codes, etc.) is captured correctly in our automated Request Management System
  • Working collaboratively in an international, serviceorientated environment
  • With directions from DRS management, you will match available capacity to request inflow, ensuring the allocation is in line with researcher experience, skills and language capabilities
  • Whilst building a solid understanding on the research workflow process and developing a sound understanding on BCG's internal capabilities, you will cooperate with other DRS offices and team members to optimize capacity development
  • You will have strong communication skills and feel confident managing customer / stakeholder expectations
  • Learning and growing your expertise
  • You thrive in an intellectually intense environment and commit to gaining an understanding of all our Practice Area sources

YOU BRING (EXPERIENCE & QUALIFICATIONS):

  • 02 years of relevant experience and general interest in business research
  • Bachelor's degree with demonstrated high academic achievement
  • Experience with customer service in a fastpaced environment very desirable
  • Experience in secondary research desirable
  • Proficiency in Excel, Word and PowerPoint
  • Welldeveloped communication skills in English

YOU'LL WORK WITH:

Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively.

We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.


ADDITIONAL INFORMATION:


The Data and Research Services (DRS) function is a dynamic and highly visible center of excellence focused on business research and process innovation.

We collaborate with our consulting teams to bring advanced research capabilities to support projects and clients.

DRS provides specialist research services to consulting teams and our Knowledge Team, taking deep pride in delivering rapid and precise results.


DRS works with both qualitative and quantitative data, conducting research and providing synthesized results from over 100 commercial sources, publicly available data, company and industry research, macro-economic, commodities and trade data.

  • Workflow Associate- On Contract

    2 weeks ago

    Gurgaon, Haryana, India Boston Consulting Group Full time

    WHAT YOU'LL DO:As a Workflow Associate, you will coordinate DRS research workflow across 2-3 industries with customer service excellence, accuracy and organization. You will manage the daily workflow with an increasing level of independence, making sure capacities are managed optimally and,in a business focused manner. You will set the tone and expectation...

  • Associate-sales Operations

    2 weeks ago

    Gurgaon, Haryana, India Moody's Full time

    At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.The Sales Operations Associate provides...

  • Associate, Member Success

    2 weeks ago

    Gurgaon, Haryana, India GLG Full time

    GLG is seeking candidates for a Member Solutions (Associate/Sr Associate) position in Gurgaon. Member Solutions Associates are responsible for delivering exceptional customer support for and managing relationships with GLG's Network Members, which include former C-suite executives, academics, scientists, policy specialists, former public sector...

  • People Connect Associate Ii

    2 weeks ago

    Gurgaon, Haryana, India Moody's Full time

    Job Description - People Connect Associate - India Ensuring employees queries are closed within TAT and 50% volumes are processed compared to People Connect Associate Responsible for accurate and timely inputs of changes in Workwise and Onboarding formalities TAT reviews and feedback to People Connect Associate for errors Error tracking mechanism Escalation...

  • Associate-Sales Operations

    2 weeks ago

    Gurgaon, Haryana, India Moody's Full time

    At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity...

  • Associate - Operations

    2 weeks ago

    Gurgaon, Haryana, India Guardian Life Insurance Company Full time

    Job Description:The Team Member (TM) is the associate responsible to ensure we are delivering timely and accurate information to each and every participant. The TM works with the Delivery Manager (DM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The TM works with the OM and others to...

  • Associate Member Success

    6 days ago

    Gurgaon, Haryana, India timesjobs Full time

    Associate, Member SuccessExperience Level: JuniorGLG is seeking candidates for a Member Solutions (Associate/Sr Associate) position in Gurgaon.Member Solutions Associates are responsible for delivering exceptional customer support for and managing relationships with GLGs Network Members, which include former C-suite executives, academics, scientists, policy...

  • Junior Associate

    2 weeks ago

    Gurgaon, Haryana, India Trinity Life Sciences Full time

    Knowledge Management Jr. Associate The Jr. Associate will be an active participant in researching and delivering information to our clients and project teams. The individual will leverage his/her passion for knowledge and research to support leaders, project teams, and practice areas by collating, organizing, and disseminating external and collective...

  • Associate, Member Success

    2 weeks ago

    Gurgaon, Haryana, India Gerson Lehrman Group Full time

    Member Solutions Associates are responsible for delivering exceptional customer support for and managing relationships with GLG's Network Members, which include former C-suite executives, academics, scientists, policy specialists, former public sector leaders and other top professionals.This is a fast-paced customer service position in which Associates...

  • Associate Manager

    2 weeks ago

    Gurgaon, Haryana, India Razorpay Full time

    Razorpay was founded by and Harshil Mathur in . Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses...

  • Data Associate I

    4 weeks ago

    Gurgaon, Haryana, India Amazon Full time

    Whenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.Our vision is to create...

  • Data Associate I

    2 weeks ago

    Gurgaon, Haryana, India Amazon Full time

    Whenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.Our vision is to create...

  • Associate Counsel

    2 weeks ago

    Gurgaon, Haryana, India GEMINI Full time

    Department of the Future. The Role: Associate Counsel As Associate Commercial Counsel at Gemini, you are the ultimate writer and negotiator. Leveraging both breadth and depth of experience at a law firm and/or as in-house counsel, you will lead the drafting, revision, evaluation and negotiation of strategic partnership, financial institution,...

  • Senior Associate

    2 weeks ago

    Gurgaon, Haryana, India Milliman Full time

    Job Role: We are looking for a new colleague for the position of Sr. Associate Process Excellence, to work on process improvements, business transformation, Robotic Process Automation (RPA) etc, in the Employee Benefits function at Milliman India. This is an unique opportunity for you to experience an environment that combines the latest technology and...

  • Associate - Operations

    2 weeks ago

    Gurgaon, Haryana, India Guardian Life Insurance Company Full time

    Job Description:The Team Member (TM) is the associate responsible to ensure we are delivering timely and accurate information to each and every participant. The TM works with the Delivery Manager (DM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The TM works with the OM and others to...

  • Data Associate I

    4 weeks ago

    Gurgaon, Haryana, India Amazon Full time

    Whenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.Our vision is to create...

  • Data Associate I

    2 weeks ago

    Gurgaon, Haryana, India ADCI - Haryana Full time

    Whenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.Our vision is to create...

  • Data Associate I

    4 weeks ago

    Gurgaon, Haryana, India Amazon Full time

    Whenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.Our vision is to create...

  • Data Associate I

    2 weeks ago

    Gurgaon, Haryana, India Amazon Full time

    Whenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.Our vision is to create...

  • Data Associate I

    2 weeks ago

    Gurgaon, Haryana, India Amazon Full time

    Whenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.Our vision is to create...